Health Unit Coordinator, Wound Center; Per Diem

Overview

Purpose of Position: Provides administrative assistance in support of the day-to-day activities of the Wound Care Center.

• Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
• Greets patients, obtains/confirms accurate demographic/insurance information upon registering patients into scheduling software. Secures copies of valid insurance cards and identification of patients.
• Answers telephone calls promptly, directs calls to appropriate personnel and/or departments and takes accurate messages. Retrieves and addresses all messages left on voice mail in a timely fashion.
• Schedules patient appointments in person or by telephone including but not limited to office visits, ancillary services, and consulting physician’s offices. Process insurance referrals and prior authorizations.
• Assures all information in the registration portion of the record is complete and accurate including insurance verification and consents.
• Responsible for registration and appointment request work queues specific to the department.
• Maintains organization of patient charts, department records and filing system to ensure efficient retrieval of information; affixes proper identification and aging labels on all charts, assists in location of missing charts and compiles new charts.
• Maintains physician’s daily appointment schedule; produces schedules from automated system; prepares the patients’ medical records for the following day’s office visits. Assures all patient visits are confirmed the day prior.
• Scans faxed or mailed correspondence, reports, test results into the patient’s record.
• Photocopies/faxes information, copies and provides medical records information for patients, outside agencies and physicians under established guidelines.
• Assists in the orientation of new personnel.
• Performs other related duties as assigned.

• High School Diploma or General Education Degree (GED).
• Must meet at least one of the following qualifications:
• At least 1-year recent experience (within the past 5 years) as a Secretary or Patient Access Representative in a medical setting.
• Successful completion of an accredited medical terminology course with a grade C or better.
• Successfully pass a hospital generated test with a score of 80% or better.
• Must read, write, speak, and understand the English Language.

Per Diem Hours, Rot Days, No Weekends, No Holidays

Falmouth Hospital Association

Massachusetts-Bourne

FHA-Wound Center

Hourly

17.14 - 33.29