Community Liaison

Benefits

• Company car
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Competitive salary
• Flexible schedule

Community Liaisons are responsible for developing business relations and maintaining timely communications with referral sources.

• Demonstrate professional conduct and ethics according to organization policies and procedures.
• Work cooperatively as a member of a team.
• Establish relationships with referral sources such as physicians, hospitals, long‑term care facilities and assisted living facilities.
• Present various home care services to referral sources and follow‑up with the referral sources.
• Educate referral sources on the components of in‑home care services and explain value to the healthcare model.
• Serve as a liaison between the Company and referral sources to identify home care needs and assist in meeting those needs.
• Communicate frequently with each referral source to ensure that the expectations of the referral source and the needs of the clients are being met.
• Answer incoming calls from referral sources, lead calls, and general business correspondence.
• Assist in identifying and resolving any issue, dissatisfaction or problem that the referral source is experiencing with the Company and services.
• Evaluate continually the Company’s marketing strategies and advise management on effective strategies and suggest any changes.
• Serve as the Company’s representative in the community to promote a positive image of the Company and to promote interest in the Company services.
• Make home visits “sofa visits” to present services and build relationships with potential clients and stakeholders.
• Work with Company staff to coordinate start of care for clients.
• Maintain knowledge of Company policies, procedures and trends of the home care industry.
• Participate in company-sponsored programs and meetings.
• Performs other duties as assigned by the Regional Manager, or other appropriate supervisory personnel.

Competitive pay with bonus plan participation! Flexible schedule, including getting off at 1:00pm on Fridays.

Territory coverage area: from Pocahontas & Corning to Searcy & Batesville and over to West Memphis & Blytheville.