Resident Services Coordinator

The Resident Services team fosters healthy and thriving communities and promotes opportunity for residents through a combination of strategic programming and community partnerships. Resident Services focuses on the social drivers of health, including housing stability, education, economic development and mobility, health and wellness, and population-specific services (families, seniors, people with disabilities, and people exiting homelessness). The Resident Services team provides support to 2,100 households across 40 housing communities.

Resident Services promotes well-being, decreases inequities, increases protective factors, and helps all people thrive.

Reporting to the Director of Resident Services, this position partners with Imagine! to provide outreach and support to individuals with intellectual and/or developmental disabilities, brain injuries, and autism (IDD, BI, autism) experiencing homelessness or housing insecurity. Coordinates housing navigation efforts for individuals with disabilities. Boulder Housing Partners. Guides individuals through skill building, assessing benefits and wraparound services, and housing eligibility. Uses community data to inform housing navigation strategy and maintains comprehensive data collection and reporting.

Hiring Range: $25 - $29/hour DOQ

Applications will be accepted through February 9, 2026.

We know our employees are our most important resource, in addition to rewarding and meaningful work we enjoy:

• Retirement benefits that include PERA defined benefit plan plus 401k and 457 plans.
• Paid life insurance.
• Employee wellness program.
• Long term disability
• 13paid holidays per year plus vacation and sick leave.
• Select Summer Fridays off (if applicable)
• Excellent work-life programs, such as flexible schedules, training opportunities, and more.

1. Provide service coordination to individual residents to support housing stability, economic development, education, and health and wellness. Activities include:

• Supporting individuals with IDD, BI, and autism to apply for housing and benefits, including gathering required documents.
• Conducting needs assessments to identify the social, health, and wellness needs of residents.
• Developing structured skill-building plans tailored to individual needs, integrating assistive technology to enhance learning and independence.
• Developing long-term housing planning for individuals with aging caregivers.
• Collaborating with individuals with IDD, BI, and autism, their caregivers, and community stakeholders to identify systemic barriers and advocate for long-term housing solutions.
• Working with other BHP staff to review residents' status, consulting with site teams and communicating with service providers and/or family members regarding residents' needs.
• Assisting property managers with lease and building community issues.
• Maintaining an annual work plan, monthly program reports, and reports on outcome measures.
• Collecting and maintaining accurate data on individuals' demographics, service utilization, skill development progress, and housing outcomes.
• Using data to inform and improve housing and support services.
• Researching and maintaining a database of available housing and other resources and/or services and their eligibility requirements.
• Preparing data for community-based presentations and funding reports to advocate for sustained and expanded housing support for individuals with IDD, BI, and autism in Boulder County.
• Advising Imagine! & BHP leadership on current best practices in housing and other resource navigation in Boulder County.
• Coordinating activities for interns or volunteers as assigned.

2. Develop, implement, support, and monitor a variety of educational, social services, health and safety, and recreation programs to benefit BHP residents with IDD, BI, and autism. This includes:

• Supporting community organizations to provide effective onsite programming to residents.
• Assessing residents with program needs in various ways, including informal surveying, needs assessments, and community meetings.
• Coordinating with community service providers to ensure seamless support.
• Collaborating with…