Night Operations Assistant Store Manager In Training

Night Operations Assistant Store Manager In Training

Join to apply for the Night Operations Assistant Store Manager In Training role at The Home Depot

$82,100.00/yr - $92,100.00/yr

Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands‑on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot. The OAM-IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. During training, NOASM-ITs become familiar with Manager on Duty duties and focus on overseeing overnight freight operations to ensure successful execution of core freight handling programs.

They frequently collaborate with Night Replenishment Managers (NRMs) to manage unload, pack‑out, and pack‑down, and collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams to develop and implement strategies that boost sales and profitability, create actionable game plans for departmental success, and ensure smooth department operations. NOASM-ITs are expected to lead by example and uphold, maintain, and support all lawful company policies and positions.

The training period, up to six weeks, involves learning to execute OASM key responsibilities.

• 10% – Customer
  
  Experience:
  
  supervising associates in the selling effort, leading GET culture, setting the example. Drive customer service and associate engagement through the store; ensure customer concerns are solved effectively and take necessary actions promptly.
• 15% – Operations Management: perform Opening, Closing MOD and other whole‑store focus responsibilities. Adhere to all company policies and procedures, and hold associates accountable. Command store standard operating procedures (SOPs), especially those involving safety compliance, and learn tactics to maintain process accuracy and mitigate shrink.
• 15% – Safety: ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
• 10% – Sales and Productivity: work with key partners to plan merchandise placement, signing, and support stock integrity through inventory management. Learn to maintain and operate all store equipment and systems and manage daily financial operations.
• 50% – Training and Preparing for Assistant Manager Position: participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales and profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, and supporting service needs for both installed sales/special orders and product sales.
  
  Learn and demonstrate the performance management process, including review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.

• Position typically reports to the Store Manager
• Position has 0 direct reports

• Typically requires overnight travel less than 5% of the time

• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward

• Located in a comfortable indoor area; conditions could produce mild discomfort on occasion

• Must be 18 years of age or older
• Must be legally permitted to work in the United States

• Demonstrated ability to collaborate and work effectively with cross‑functional teams

• Knowledge, skills, and abilities typically acquired through completion of a high school diploma and/or GED

• Knowledge, skills, and abilities typically acquired through completion of a bachelor’s degree program or equivalent degree in a field of study related to the job

• 3

• 3

• 3

• 3

• None

• Action Oriented
• Collaborates
• Customer Focus
• Develops Talent
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