Quality Assurance Manager

Who We Are

The Good Crisp Company is a rapidly growing snack brand, offering great-tasting, guilt-free snacks designed for healthier lifestyles. Our products are Certified Gluten-Free, NON-GMO Project Verified, and free from artificial ingredients and top allergens. Based in Boulder, Colorado, we are in our seventh year of North American market development, with products available in over 20,000 grocery stores across the U.S. and a robust e-commerce presence.

Our values as a company are our north star. It is important every employee contributes to them as we strive to create a successful business that contributes to a more joyful life.

In the role of Quality Assurance Manager, you’ll be the steward of food safety and quality at The Good Crisp Company, making sure every product that hits the shelf meets the standards we’re proud to stand behind.

As QA Manager, you’ll lead and continuously strengthen our food safety and quality programs across all products and manufacturing partners, ensuring we stay compliant, organized, and ready to scale. From qualifying suppliers and contract manufacturers to maintaining specs and documentation, you’ll create clarity and consistency in how we operate.

You’ll partner closely with our operations team and external partners to reduce risk, standardize processes, and ensure traceability from ingredient to finished product. You’ll support product launches and first production runs, lead investigations when issues arise, run mock recalls to keep us sharp, and regularly evaluate finished goods to ensure they deliver on both safety and brand quality.

This role blends hands‑on execution with big‑picture systems thinking, protecting what makes our product great while building the infrastructure to support our growth.

• Own and enforce TGCC’s food safety and quality programs, ensuring compliance with all regulatory requirements, internal policies, and third‑party certification standards across products and partners.
• Lead supplier and manufacturing partner qualification, including risk assessments, onboarding documentation, and approval of contract manufacturers, warehouses/repack sites, and ingredient suppliers.
• Manage QA systems and documentation, including supplier records, certification tracking, audit renewals, and annual compliance requirements.
• Maintain and govern product specifications and process control documentation, ensuring alignment across commercialization, operations, and manufacturing partners.
• Support commercialization and operational initiatives, including product trials, first production runs, and ingredient evaluations.
• Lead safety and quality investigations at contract manufacturers, ensuring thorough documentation, accountability, and prevention action follow-up.
• Execute mock recall exercises and internal traceability audits, validating end‑to‑end lot tracking and recall readiness.
• Conduct routine product evaluations and sensory reviews to ensure finished goods meet established quality and brand standards.
• Support regulatory and labeling compliance, including artwork validation and management of required certification renewals.

• You’re excited by growth. Building and strengthening systems in a scaling company energizes you.
• You love bringing structure to complexity.
• You’re naturally proactive. When you spot risk or gaps, you don’t wait.
• You balance detail and big‑picture thinking. You can zoom in on a spec or audit finding and zoom out to improve the overall system.
• You enjoy building strong, respectful partnerships. You know how to hold a high bar while maintaining trust with co‑manufacturers and suppliers.
• You’re calm and steady under pressure. When quality issues arise, you lead with clarity, accountability, and follow‑through.
• You’re comfortable flexing, refining, and evolving processes as we learn.
• You take real pride in protecting the product.
• You are excited to create an environment others want to be part of.

• 5+ years of experience in food…