District Director

Manager
- Talent Acquisition US | Canada at The Michaels Companies, Inc.

Location: DEN-BOULDER, CO

The District Director leads and develops a district of retail stores to achieve sales, profit, and operational goals while fostering a positive and engaging experience for team members and customers. This role requires a results‑driven leader who builds high‑performing store teams, drives business growth, and ensures operational excellence across all locations.

• Lead, coach, and develop Store Managers to deliver sales targets, customer satisfaction goals, and operational excellence.
• Drive business growth by analyzing sales trends, identifying opportunities, and implementing strategic initiatives across the district.
• Champion a positive team member experience by cultivating a culture of recognition, engagement, and accountability.
• Partner with cross‑functional teams (operations, HR, LP, merchandising, marketing, etc.) to align on business priorities and execution.
• Monitor store performance through key metrics (sales, payroll, inventory, customer feedback, etc.) and take action to address gaps.
• Ensure compliance with company policies, procedures, and operational standards.
• Lead by example through regular store visits, providing hands‑on support and feedback to Store Managers and teams.
• Represent company values and act as a culture ambassador within the district.
• Communicate district performance, including progress and actions, to the Regional Vice President.
• Actively seek new methods to improve store productivity.
• Visit competitors to identify new trends and opportunities.
• Lead the shrink, safety, and physical security programs in partnership with Loss Prevention.
• Clearly communicate objectives and priorities to the team, creating alignment with the company’s strategic goals.
• Encourage two‑way communication and promote shared learning, empowering team members to resolve issues by delegating tasks to the appropriate level.
• Create a sense of urgency and entrepreneurial leadership style among the team.
• Demonstrate agility in leadership style and flexibility of approach, thinking strategically and tactically to drive execution.

• Recruit, train, and retain top talent to build a pipeline of future leaders.
• Establish an innovative, collaborative, accountable, and inclusive culture that attracts and retains talent.
• Manage performance and drive succession planning and talent development for areas of responsibility.
• Execute a strong onboarding program for new and newly promoted managers.
• Build a strong leadership bench for internal future growth through career pathing programs.
• Communicate clear goals and expectations.

• Ensure consistent delivery of an exceptional customer experience that reflects the company’s brand and values.
• Model and ensure store teams provide a great customer experience through operational and interpersonal processes.
• Execute company merchandising strategies to drive customer engagement.
• Lead and support community involvement.
• Develop a culture that empowers team members to maximize the quality and quantity of customer service they offer.

• Execute other corporate initiatives or duties as assigned, including special assignments such as mentoring, merchandise committees, and captain ships.

Bachelor’s Degree

6‑8+ years of progressive responsibility leading multiple retail business units.

• Fiscal management experience and budget oversight.
• Proven track record of outstanding leadership in managing and motivating distributed teams.
• Passion for the customer, stores, the product and the business model.
• Success in overseeing operations team in a results‑driven retail environment.
• Demonstrate ability to achieve goals through influencing, partnering and developing productive relationships with senior leadership and line managers across the business.
• Excellent people leader, team builder and collaborator who navigates well through diverse, rapidly changing work environments.
• Energized by challenges, with a strong attention to detail and commitment to high performance work and talent development.
• Maintains a strategic big‑picture mindset while driving operational excellence.
• The successful candidate will be energized by challenge, be attentive to details, credible and dedicated to producing work and developing talent at the highest level.

Base pay range: $98,800.00 – $

Full‑time

Director

Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals and provide reasonable accommodations for people with disabilities. For details, please contact Customer Care at 1‑800‑642‑4235 (1800‑MICHAEL).