Associate Director of Operations
Listed on 2026-01-12
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IT/Tech
About the Transformations Community
A Global Commons for Transformative Change:
The Transformations Community (TC) connects action-researchers who combine inquiry with action—testing new approaches, sharing learning, and building capacity for just and sustainable futures. With a global community of 6,000+, we convene international conferences, publish widely, and support sustainability initiatives that link knowledge with practice. Here is a video of our most recent gathering, TC25 in Johannesburg.
Role Overview
We’re hiring a hands-on Associate Director of Operations to own TC’s internal operations end-to-end: people operations, portfolio/program management, project systems (Click Up), fiscal coordination, and organizational rhythms. You’ll turn strategy into clear plans, keep the trains running on time, and help a globally distributed team work smoothly—with smart use of AI tools to streamline workflows.
You’ll report to the Executive Director and partner closely with initiative leads. This is a do-and-lead role: you’ll build light scaffolds, coordinate across programs, and step in directly where needed.
Responsibilities1) People Operations & Team Health- Lead hiring pipelines, onboarding/off-boarding, and contractor/consultant agreements.
- Maintain role descriptions, SOWs, and a simple performance/feedback cycle.
- Coordinate time tracking, capacity planning, and resourcing across initiatives.
- Steward team norms (async practices, meeting hygiene, documentation, DEI & care).
- Translate strategy into quarterly/annual plans with milestones, owners, and KPIs.
- Run portfolio reviews: risks, dependencies, budgets, and decision logs.
- Stand up light monitoring & learning loops (retros, after-action notes, dashboards).
- Support initiative leads with scoping, critical paths, and go/no-go gates.
- Own Click Up architecture (spaces, templates, automations, permissions).
- Drive adoption, training, and QA so tasks/roadmaps stay current and useful.
- Integrate Google Workspace, Slack, Docs, and basic CRM/email tools as needed.
- Use AI assistants (e.g., templating, summaries, automations) to reduce busywork.
- Track budgets vs. actuals at project and portfolio levels; flag variances early.
- Coordinate vendor onboarding, invoices, and payment schedules.
- Maintain a tidy contracts and compliance library (insurance, MOUs, data policies).
- Run weekly team syncs, monthly planning/retros, and quarterly OKR reviews.
- Keep a live ops calendar; send crisp written updates and decision notes.
- Ensure key documents (playbooks, policies, templates) are current and discoverable.
- 5–8 years in operations, program/portfolio or project management in a small/medium org or networked environment.
- Proven experience leading cross-functional coordination and delivery (not just assisting).
- Click Up (or Asana/Notion) power user/admin: you’ve designed structures, templates, and automations.
- Strong people ops fundamentals: hiring, onboarding, contracting, and feedback rhythms.
- Excellent written communication; crisp facilitation; bias to clarify and close loops.
- Comfortable working remotely across time zones; high reliability and follow-through.
- Fluency with AI tools for ops (summaries, drafting, checklists, SOPs, lightweight analytics).
- Background in sustainability, systems change, or research/practice communities.
- Nonprofit/fiscal-sponsor or grant-funded project experience; basic budgeting.
- Change-management experience (standing up new systems and securing adoption).
- Light data/BI skills (Sheets, Looker Studio) for simple dashboards.
Location
:
Remote (U.S. time zones preferred). Collaborate with colleagues in Colorado, Hawaii, Canada, and Europe (schedule flexibility required).
Type
:
Full-time (35–40 hours/week)
Compensation
: $70,000–$95,000 USD annually
Work Environment & Values
:
We value clarity, humility, responsiveness, and learning. We build scaffolds that support people as well as projects.
Start Date
:
Immediate (flexible for the right candidate). Applications will be reviewed on a rolling basis, with interviews held shortly.
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