Hybrid - Guest Service Agent \ Bartender

*
* Location:

* Boulder, CO
***** Pay Range:** *$20.00 per hour as Guest Service Agent and $19.00 plus tips per hour as Bartender
* ** Where Hospitality Meets Happy Hour
** We’re looking for a dynamic
** Guest Service Agent + Bartender
** who loves people, multitasks like a pro, and brings energy to every interaction — whether checking in a traveler after a long flight or serving up a signature drink to help them unwind.

This is not your typical desk job. And it’s not just a bar job either. It’s the best of both worlds.
*
* Job Summary:

** The
** Guest Service Agent
** is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
** Essential Functions and Duties:
** Perform basic bookkeeping tasks, such as balancing cash accounts.
* Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
*** Required Experience, Education, and

Skills:

** Previous experience in a hotel front desk or guest service role preferred.

Strong customer service and communication skills to interact effectively with guests and staff. Proficiency in using property management systems and basic office software (e.g., Word, Excel).Ability to handle cash transactions and perform basic bookkeeping tasks. Excellent problem-solving abilities to resolve guest issues efficiently.

Strong organizational skills with attention to detail in managing guest reservations and records. Ability to work independently and follow established hotel policies and procedures.
** Other Duties:
** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.
*
* Job Summary:

** The
** Bartender
* * is responsible for mixing, pouring, and serving both alcoholic and non-alcoholic beverages as required by the outlet or banquet event order. This role ensures guest satisfaction while adhering to safety and legal guidelines for beverage service.
** Essential Functions and Duties:
** Handle guest inquiries or complaints promptly, ensuring a positive guest experience.
* Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
*** Required Experience, Education, and

Skills:

** Previous experience as a bartender or in a food and beverage role is preferred. Knowledge of drink mixing, garnishing, and serving techniques. Ability to handle cash and process payments accurately using POS systems. Strong communication and customer service skills. Ability to work in a fast-paced environment and handle multiple tasks. Knowledge of alcohol safety regulations, with TIPS certification (or must be obtained within 30 days of hire).

** Other Duties:
** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.

All Stonebridge openings are projected to close within 30 days of the original posting date. Please submit your applications by then.

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
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