Coordinator of Processing - Financial Aid

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Job Summary

The Office of Financial Aid at CU Boulder welcomes applications for the Coordinator of Processing position! The position is part of Student Financial Services within the Enrollment Management division where we play a key role in helping students achieve their educational goals. We are committed to helping students pay for college through innovative programs to support access and graduation, and we empower students to make healthy financial decisions.

This full-time position reports to the Assistant Director of Processing and is responsible for managing the Processing team responsible for day-to-day post-awarding processes. General duties include supervising staff, withdrawal processing, loan processing, Pell grant reporting, customer service, awarding aid to students, and other duties as assigned. This position maintains a thorough and current working knowledge of all Title IV federal, State of Colorado, and institutional rules, regulations, and procedures to ensure accurate release of information and program compliance.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The Office of Financial Aid is committed to helping students pay for college by building innovative programs to support access and graduation, empowering students to make healthy financial decisions, investing in the development of our staff, and engaging lawmakers and partners to improve aid policy! We coordinate over $425M in grants, scholarships, work-study and loans for over 20,000 students each year.

Our staff consists of 38 full-time professional employees and 50-60 student employees.

What Your

Key Responsibilities Will Be

Withdrawal Processing

* Perform Return to Title IV calculations and make appropriate adjustments to student aid.

* Ensure all processes/setup related to Return of Title IV are compliant and meet all regulatory deadlines.

* Responsible for managing and monitoring the unofficial withdrawal process.

* Provide support and guidance to counseling staff who are meeting with students regarding withdrawing from the university.

* Provide counseling to students who have withdrawn from the university or who need general assistance with processing their aid.

* Compile and provide necessary documentation on Return to Title IV and Verification of Attendance calculations for annual external audit.

Post-Award Processing Duties

* Review late disbursement of aid reports and disburse aid accordingly.

* Make adjustments to student aid and execute late awarding projects.

* Assist team with loan processing for the Federal Direct Loan Program and for Private Loans.

* Provide support and guidance to counseling staff who are meeting with students regarding adjustments to aid or loan processing issues.

* Ensure Pell reports are reviewed and adjustments are performed in a timely manner.

* Manage Title IV grant programs including over payment, awarding, and reconciliation.

* Ensure the accuracy of awards and fund disbursements based on eligibility and awarding criteria.

* Review and manually process awards and aid disbursements outside of systematic limitations.

* Monitor, update, and maintain records via university systems and processing via government agency systems (e.g. COD).

* Review, evaluate, and process applications and related documents and send corrected application records when necessary.

* Adjust awards as necessary to reflect student's enrollment and eligibility.

Supervisor/Leadership

* Supervise, train, motivate, evaluate, and provide leadership to the Processing Team.

* Ensure that the work assigned to the team is completed accurately and in a timely manner.

* Ensure direct reports maintain compliance with state and federal regulations and University guidelines and that staff are trained to perform all the duties assigned to the team.

* Serve as subject matter expert for processes such as…