Facilities Assistant; Dock Worker - Boston Harbor Cruises

Facilities Assistant (Dock Worker) - Boston Harbor City Cruises

1 Long Wharf, Boston, MA 02110, USA

Posted Monday, March 9, 2026 at 7:00 AM

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands.
City Ferry
, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems . Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc.,

a full-service shipping, waterfrontlogisticsand management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation,ticketing and website integration services for clients in the transportation,tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually.

Headquartered in Orlando, Florida, Hornblower Group’sadditionalcorporate officesresidein San Francisco, California;
Boston, Massachusetts;
Chicago, Illinois;
London, United Kingdom;
New York, New York;
Dublin, Ireland; and across Ontario, Canada. For more information,

Facilities assistants are to maintain the overall appearance of the dock and pier. Responsible for overseeing day-to-day receiving and distribution of F&B products throughout the fleet. They may also be called upon to assist in other various tasks by management.

• Organize all products that come in through deliveries so that everything is easily assessable to staff members.
• Taking daily inventory of all alcohol products.
• Maintaining overall cleanliness and organization of warehouse facility.
• Receiving and processing orders from all vessels.
• Deliver products to vessels and make sure the correct product has been delivered to galley bartenders.
• Maintain overall cleanliness of the pier including the following:
• Sweeping the pier.
• Ensuring Landing bathrooms are clean and stocked with paper towels, toilet paper, and soap.
• Help vessels with trash removal.
• Ensuring that there is no trash on the ground in the dumpster area.
• Help vessels tie up to the dock, catching lines.
• Help with general labor on the pier assisting management with any tasks.
• Additional job duties as assigned.

• High school diploma or equivalent preferred.
• Able to prepare basic food items.
• Basic knowledge of food allergens is preferred.
• Basic math and calculations skills.
• Will work for extended periods without sitting.
• Able to work outdoors in all temperature environments.
• Able to lift at least 50lbs.
• Strong customer service, organization, and interpersonal skills.
• Maintain a high level of organization, detailed oriented and meet deadlines.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
• Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Maintainuniformandpersonalgroomingincompliancewithappearancestandards.
• Will be required to be available for work nights, weekends and on all major holidays.

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company…