Manager of Terminal Operations

At Keolis
, a leader in public transportation and proudly headquartered in Boston, our mission — We Imagine, We Care, We Commit — is more than words. It’s how we support our communities and how we support each other. As part of our team, you'll have access to a comprehensive benefits package designed with your wellbeing in mind. We offer a competitive benefits package that supports your health, wellbeing, and peace of mind.

This includes medical, dental, and vision coverage, along with life and disability insurance. You’ll also have access to a variety of voluntary benefits such as hospital indemnity, accident, and critical illness coverage, as well as home, auto, and pet insurance. To help secure your financial future, we also provide a 401(k)-retirement plan with a company match. At Keolis, you're not just building a career — you're part of something bigger.

Salary Range: $,000 annually

Note: We are looking for 1 Manager of Terminal Operations - North Side and 1 Manager of Terminal Operations - South Side

Knowledge and

Experience:

• Must have Bachelor’s degree in Transportation or related field or equivalent combination of work experience, training, and/or education.
• Must have a thorough knowledge of and compliance with all safety and operating rules, including CFR Part 240, CFR 242, and CFR Part 217.
• Possess a minimum of 5 years of experience working in the Transportation/Operating department
• Prior Railroad experience preferred.

Skills:

• Must be qualified NORAC Operating Rules and Safety Rules.
• Must have an understanding and the application of the Hours of Service Law (HOS).
• Preferred candidate to be qualified on physical characteristics of the division assigned.
• Must have thorough knowledge of CBA rules and calling procedures for Train and Engine Service employees.
• Must have excellent oral and written skills.
• Ability to work cross functionally with other departments.
• Ability to work in a 24/7 environment including 1st, 2nd, and 3rd shifts, weekends, and holidays.

Key Accountabilities:

• Responsible for the direct day-to-day supervision of the train service in and out of North or South Station.
• Management equipment cycles and staffing assignments of T&E crews to ensure both service and contractual requirements.
• Liaise with mechanical department to ensure proposer maintenance and service of the Commuter Rolling Stock.
• Coordinate train movements and service disruptions plans with the Network Operation Centers.
• Responsible to confirm that employees under direct supervision are fit for duty and fully qualified in the performance of their duties and operate in a safe and efficient manner.
• Must demonstrate the ability to work in a team environment with other Keolis Departments.
• Responsible to ensure that employees are required to wear the prescribed personal protective equipment and uniforms.
• Responsible to ensure that employees deal with customers in a courteous and respectful manner.
• Provide field supervision, in conjunction with other management, to insure the least possible adverse effect to the travelling public in the event of unusual conditions that will affect train movement.
• Administer collective bargaining agreements as required through regular job performance.
• Investigate Accidents/Incidents and prepare required reports.
• Investigate customer comments, implement corrective action when warranted.
• Other duties as assigned.

Additional Statements:

Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position

Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also contingent upon receiving a favorable background check. Must pass a physical examination.

Safety commitment: Safety is a way of life  placing safety first, we ensure the well-being of our employees, customers and communities. Together we can become the most successful transportation company in the world.

Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate

EEO statement: Our policy is to afford Equal Employment Opportunity…