Superintendent of Maintenance

Job Summary

Superintendent of Everett Shops Maintenance Bus will oversee the day‑to‑day operations of the Bus vehicle maintenance facility to ensure maximum productivity in the maintenance, repair, and overhaul of vehicles.

• Responsible for scheduling the maintenance of buses and other MBTA vehicles and equipment under their control.
• Implement preventive and corrective maintenance and significant repairs.
• Conduct audits of the maintenance and repair operations.
• Verify the quality of work and implement corrective action when necessary.
• Establish the work schedules and type of employees necessary for the operations of an efficient maintenance and repair facility.
• Maintain departmental records of employees in assigned areas.
• Prepare and present reports, summaries, cost estimates, and other maintenance‑related information as requested.
• Ensure budgetary goals are met, and all work is performed in a timely and cost‑effective manner.
• Respond to each inquiry, whether from a customer, vendor, or coworker, in a courteous and professional manner.
• Drive a company or personal vehicle to visit work sites and to assist at emergencies and/or events as needed.
• Respond either directly or through others, to emergencies twenty‑four (24) hours per day, seven (7) days per week.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreement (if applicable), and policies of the Authority, including the EEO, Anti‑Discrimination, Anti‑Harassment, and Anti‑Retaliation policies.
• Perform all other duties and projects that may be assigned.

This position will supervise maintenance & repair staff, including Supervisors and Forepersons.

• A high school diploma or equivalent (G.E.D.) from an accredited institution.
• Six (6) years of experience in bus/transportation fleet equipment repair and maintenance.
• Two (2) years of experience in a supervisory capacity.
• Valid driver’s license.
• Effective organizational, analytical, multi‑tasking, and time management skills.
• Knowledge of Word, Excel, Database, or People Soft applications.
• Have excellent customer service and conflict resolution skills.
• Have the ability to provide internal and external customers with a courteous and professional experience.
• Have the ability to work any and all shifts and/or locations as assigned or directed.
• Be available to work twenty‑four (24) hours per day, seven (7) days per week.
• Have the ability to supervise and work effectively with a diverse workforce.
• Successful applicants must have the English language skills required for the effective performance of the position.

• Bachelor's Degree in Business, Transportation, Engineering, or related field from an accredited institution.
• Experience as a Supervisor of Maintenance.

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co‑op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co‑workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti‑discrimination, anti‑harassment, and anti‑retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions…