Care Coordinator - Family- Intensive Treatment

Care Coordinator – Family-Based Intensive Treatment

Join to apply for the Care Coordinator – Family-Based Intensive Treatment role at Children's Services of Roxbury, Inc.

The FIT Care Coordinator provides intensive, community-based behavioral health support to children and youth (under 21) with Serious Emotional Disturbance (SED) and their families. Working closely with FIT Clinicians, Family Partners, and community resources, this role delivers skills coaching, care coordination support, and real-world practice to help families achieve treatment goals. Care is culturally responsive, trauma-informed, family-driven, and youth-guided.

• Facilitate and participate in care coordination (calls, in‑person, virtual) with schools, providers, state agencies, crisis teams, and community partners.
• Provide skills coaching and support to youth and caregivers in home, school, and community settings.
• Reinforce coping, communication, and problem‑solving strategies identified in the treatment plan.
• Partner with the FIT Clinician and Family Partner to ensure goals are reinforced consistently across environments.
• Participate in family sessions, treatment planning meetings, and team check‑ins.
• Provide crisis support and assist with implementing safety plans developed by the FIT Clinician.
• Monitor and document services, progress toward goals, and contacts in the youth’s service record.
• Serve as a positive role model for healthy routines, social skills, and resilience-building strategies.
• Maintain timely, accurate documentation per agency, CBHI, and Mass Health standards.
• Perform other related duties as assigned.

• Bachelor’s or associate’s degree in a human services field with a minimum of 3 years of experience working with children, youth, or families.
• OR interns enrolled in a Master’s degree program.
• Ability to engage and build trust with youth and families from diverse backgrounds.
• Skills in coaching/mentoring and reinforcing positive behaviors.
• Strong communication, teamwork, problem‑solving, organization, and documentation skills.
• Knowledge of trauma‑informed and culturally responsive practices.
• Reliable transportation, valid driver’s license, and insurance; ability to travel locally.
• Ability to work some evenings/weekends and participate in on‑call rotation.

• Bachelor’s degree in a human services field.
• Experience providing direct support to youth with emotional or behavioral health needs.
• Bilingual/bicultural proficiency.

• Salary: $65,000 annually
• Health, dental, and vision insurance
• Optional 401(k) plan and paid time off
• Employee discounts and access to CEU/professional development opportunities
• Supportive, mission‑driven team environment

Children’s Services of Roxbury (CSR) is one of Massachusetts’ largest Black‑led nonprofits, providing holistic services to 6,000+ children and families each year. We foster a culture of trust, humility, and respect, where every team member is valued and supported. CSR is an equal‑opportunity employer committed to an inclusive environment. We encourage applicants of all backgrounds to apply.

General availability between the hours of 8:00 am – 8:00 pm, with flexibility for evenings, weekends, and on‑call coverage.

40 Hours Per Week