Public Safety Officer

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Job Type: Regular
Time Type: Full time
Work Shift: Evening (United States of America)
FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Security Officer works under the direct supervision of the Public Safety Work Shift Supervisor (Police Sergeant). Their performance is focused on the protection, safeguarding, security, and customer service needs of patients, visitors, employees, their possessions, and Medical Center property, in a manner that maintains the highest quality of safety and service to the Beth Israel Deaconess Medical Center community.

• Patrol facility and grounds or maintain fixed post coverage, inspecting for security, health and safety hazards, unauthorized persons, and unsecured doors and windows, making notifications or taking corrective action as necessary.
• Respond to calls for service, alarm and emergency code activation, rendering first aid, traffic / pedestrian control, and assistance to clinicians such as deescalating emotionally distressed persons who may pose a safety risk to themselves or others.
• Provide escort for patients, visitors, and employees to parking areas and other campus facilities.
• Direct traffic, monitor parking compliance, and provide directions to facilitate navigation through the Medical Center.
• Utilize computer systems to document work activity and assist visitors in locating patients.

• High School diploma or GED required;
  Associate's degree preferred.
• 1-3 years related work experience required.
• Basic familiarity with computers and ability to navigate web-based applications.

• Decision Making:
  Ability to make decisions guided by general instructions, with some interpretation, and recommend solutions for moderate problems.
• Problem Solving:
  Address routine and somewhat repetitive problems following clear procedures, with opportunities for process improvements.
• Independence of Action:
  Follow established procedures, set work priorities within guidelines, seek assistance when necessary, with work monitored by supervisors.
• Communication
  
  Skills:
  
  Read and write in English to understand safety instructions, communicate effectively with staff, patients, and visitors, and respond to basic questions.
• Teamwork and Customer Service:
  Collaborate effectively, offer ideas, respect team members, and provide high-quality customer service in a professional manner, maintaining composure in stressful situations.

Heavy work involving exerting up to 100 pounds occasionally and/or 50 pounds frequently. Requires extended periods of standing and moving.

All staff must be vaccinated against influenza and COVID-19 as a condition of employment.

More than 35,000 staff making a difference in patients' lives. Equal Opportunity Employer/Veterans/Disabled.