Luxury Hotel Bell Service Ambassador; Mark

Overview

Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever‑changing demands of the security and safety industry has made Northeast Security the region's market leader.

Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not‑job related disability, or any other protected group status.

Northeast security is seeking Security concierge officers for some of our premier high‑rise Class A buildings in Boston.

$39.00

FT Mon‑Fri 3:00pm - 11:00pm

Recruiters will call to discuss preference upon applying.

• Greet and welcome guests and visitors with professionalism, warmth, and efficiency.
• Assist guests with luggage handling, including loading/unloading and transporting to/from rooms or vehicles.
• Open doors, provide directions, and support guests with facility‑related inquiries.
• Monitor entrance and lobby areas to ensure a safe, clean, and secure environment.
• Provide accurate information about the building, its amenities, and nearby locations.
• Report and escalate any suspicious activity, safety concerns, or security incidents to site management or security personnel.
• Support front desk and concierge/security staff as needed with guest services or access control.
• Maintain logs or documentation as required by site protocols (e.g., delivery sign‑ins, lost & found, etc.).
• Uphold client standards for professional conduct, appearance, and customer service at all times.

• Previous experience in a luxury hotel, concierge, bell service, or security/front desk role preferred.
• Outstanding interpersonal and customer service skills.
• Physically able to lift luggage and stand/walk for extended periods.
• Reliable, punctual, and capable of handling confidential information appropriately.
• Must be well‑groomed and present a polished, professional image.
• Ability to remain calm and effective in high‑traffic or stressful situations.
• Familiarity with basic security protocols or willingness to be trained.
• High school diploma or equivalent required.

High School Diploma

Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, 401K/403b Plan

This is a Full‑Time position.