Legal Assistant

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience — with long‑term success in mind every step of the way.

We are seeking an ambitious, resourceful, detail‑oriented professional to enter into a career with the Dispute Resolution branch of our Escalated Recovery Department. As a Legal Assistant, you will contribute to the Dispute Resolution Department’s efforts to recover on defaulted contracts. You will report directly to our in‑house counsel, and work collaboratively with our growing team of Legal Support Professionals.

In this role you will:

• Administer your own Arbitration caseload under the supervision of our in‑house counsel. Includes drafting of legal documents, filing of demands, maintaining up‑to‑date reporting for attorneys, keeping track of all the details and deadlines on your caseload, and providing high‑quality work product that requires little to no editing before filing.
• Prepare for and attend Arbitration telephonic hearings.
• Draft complaints, affidavits, legal briefs, and emails for attorneys.
• Collaborate with Recovery professionals in other verticals to focus on timely, efficient dispute resolution.
• Review and arrange payments for invoices.
• Maintain legal databases.
• Handle all incoming and outgoing mail for the department.
• Various other administrative duties as needed including ad‑hoc collections initiatives.

Requirements:

(Even if you don’t check every box, but see yourself contributing, please apply.)

• Bachelor’s degree
• 2+ Years Experience working in a fast‑paced litigation environment
• Adaptable to changing needs of the team
• Working knowledge of Word
• Meticulous attention to detail
• Knowledge of Excel (Preferred)

Compensation:

Hourly Rate: $28.84 – $33.65 USD

Monthly Variable:
You have the potential to earn an additional $250 USD per month in variable compensation. The final payout of variable compensation is determined by achievement of performance metrics.

Annual Target Bonus: 5%

At Forward Financing, we’re committed to fair and transparent compensation. We believe in providing a compensation package that recognizes your skills, experience, and the unique value you bring to our team. We take a market‑based approach to pay, regularly reviewing benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance‑driven culture.

Final offers are determined by a variety of factors, including the candidate’s qualifications, relevant experience, specific skills, and internal equity. This approach ensures that our compensation is competitive and equitable. Your recruiter will provide specific details on the expected base and variable earnings as it pertains to this specific role.

Total Rewards:

Additionally, we offer a comprehensive total rewards package, including but not limited to: medical, dental, vision, commuter benefits, a flexible time‑off policy, paid parental leave, 401k match for US employees, wellness reimbursement, volunteering days, annual professional development budget, and charitable donation match.

Forward is proud to be a remote‑first company, keeping workplace flexibility a top priority for our employees. As a business, we are focused on impact; we are more concerned with your contributions to the success of the company than where you get your work done. To help facilitate in‑person collaboration, employees are welcome to work from one of our premiere office locations.

When we aren’t collaborating to drive business and support our customers, we’re finding virtual and in‑person ways to get to know our colleagues, celebrate team wins, and have fun together!

• Drive the Mission – We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”
• Keep It Real – We value direct communication, candid feedback, and…