Campus Security Officer

Overview

The Tufts University Department of Public Safety is comprised of sworn police officers, campus security officers, dispatchers, emergency management, and fire safety staff. Staff are assigned to one of four campus locations: one in Medford/Somerville, two Boston campuses (Health Sciences and School of the Museum of Fine Arts - SMFA), and a 24/365 clinical and teaching campus in Grafton. Public Safety staff may be redeployed as102 required to cover staffing shortages and additional needs throughout the Tufts community.

The Department of Public Safety works to ensure that the physical, psychological, and emotional security and well‑being needs of all our community members are being met. While safety and security are a collective responsibility, the mission is achieved by applying leadership and expertise to proactive community partnerships that provide programs, resources, and services to prevent loss, reduce harm, and solve problems.
Public Safety leadership regularly and proactively engages with the Tufts community to develop and maintain communication and education about DPS" programs, services, and resources, as well as to lend expertise around upcoming events, ongoing campus concerns, and annual programs.

Department of Public Safety staff are expected to:

• Be forward‑thinking about campus safety, understand the values and perspectives of the Tufts community in all its diversity, and tailor the way they deliver services to meet those varied needs.
• Be grounded in ensuring the dignity and respect of all community members and the elimination of all forms of bias and discrimination.
• Fully embrace anti‑racist practices, be trusted and valued by Tufts community members, and use restorative and transformative practices where harms are repaired and future harms can be prevented.
• Proactively engage with community members and the Duchess in a manner that is welcomed and builds trust.

Under the supervision of the duty supervisor, the Campus Security Officer (CSO) performs various preventative safety, security, and service‑related functions, including access control, building checks, personal safety escorts, unlocks, parking enforcement, other customer service tasks, and other duties as assigned.

• The CSO actively contributes to the Department's mission to provide a safe and secure environment while performing various preventative safety and security services.
• As a clearly identifiable university official, the CSO also performs a myriad of customer‑service functions, as the general public often seeks assistance unrelated to the public safety function.
• The CSO contributes to the department's commitment to prevention through Community‑Oriented Policing and Problem Solving (COPPS) by providing exceptional customer service that creates a positive image for the department.
• The CSO enhances safety and security through vigilance and the delivery of professional security services.
• The CSO proactively identifies and communicates potential safety and security issues, such as lighting issues, faulty locks, missing public‑safety signage, hazardous weather‑related conditions, etc.

• Ability to tell when something is wrong or is likely to go wrong; recognition without necessarily solving the problem.
• Ability to listen to and understand information and ideas presented through spoken words and sentences.
• Ability to speak to others to convey information effectively.
• Ability to provide information to supervisors, co‑workers, by telephone or other electronic means, in written form, e‑mail, or in person.
• Reliability, responsibility, and dependability, and ability to fulfill obligations.
• Composure and emotional control, avoiding aggressive behavior even in difficult situations.
• Attention to detail and thoroughness in completing work tasks.
• Pleasant demeanor with a good‑natured, cooperative attitude.
• Ability to use or learn to use a computer and office software in the creation of reports or to communicate with others.
• Possesses knowledge, skills, and abilities typically acquired through attainment of a high school diploma or GED.

• Possession of a current and valid Massachusetts motor…