Seasonal Visitor Services Supervisor- Castle

Seasonal Visitor Services Supervisor - Castle Island (2600025T) Position Information

Location:

Castle Island

Start Date:

4/5/26

End Date: 9/26/26

Work Hours:

40hrs -

# of positions: 1

The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.

At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.

As the largest team within the DCR structure, the Division of Operations is the cornerstone of the agency. Home to Park Operations, Universal Access programming, Park and State House Rangers, Fleet, and Interpretive programming, the Division of Operations is a main driver the agency’s core principles of outdoor recreation for all and creating future stewards. Through visitor engagement, educational programming, and lots of behind-the-scenes work, Operations keeps the network of state parks open, accessible, and welcoming for all.

The Department of Conservation and Recreation seeks applicants for the position of Visitor Services Supervisor at Castle Island, South Boston. This position will implement, monitor and conduct interpretive, recreational and environmental education programs.

• Planning, implementing, monitoring and conducting interpretive, recreational and environmental education programs and public information services: designing and implementing the installations of interpretive trails, walks, media productions, temporary exhibits and displays.
• Promoting and publicizing the interpretive, recreational and environmental education programs: speaks to civics groups, clubs, etc. regarding agency activities and programs.
• Developing long range plans with management; preparing and submitting program budget requirements: and assisting in the formation of management plans for the park.
• Training and evaluating employees and volunteers in the skills and techniques of park interpretation and recreation programs: researching and preparing, materials such as curriculum, guides, pamphlets, maps, etc. for public distribution.
• Performing related duties such as preparing correspondence and reports maintains a reference library; and developing and maintaining records and files.
• Performs related duties as assigned.

• Knowledge of the principles and practices of park administration.
• Knowledge of the principles and practices of recreational programming.
• Knowledge of the methods and techniques for designing and developing interpretive exhibits and guided and self‑guided tours.
• Knowledge of methods and techniques for designing media productions, brochures and displays.
• Knowledge of flora, fauna, geology and natural and cultural history of Massachusetts.
• Knowledge of principles and practices of environmental education.
• Ability to understand and apply the techniques of first aid.
• Ability to understand and apply the principles and practices of educational psychology.
• Ability to give oral instructions in a precise, understandable manner.
• Ability to communicate effectively orally.
• Ability to communicate effectively in writing.
• Ability to write clearly and concisely.
• Ability to speak clearly and effectively to groups.
• Ability to use proper grammar, punctuation and spelling.
• Ability to read, interpret and…