Heart Hospitality - Catering & Events Manager

Big Heart Hospitality – Catering & Events Manager
Posted on March 10, 2026
Boston - Fenway

• Proactively seek, sell, and grow new business across catering, events, and on-premise dining
• Manage and expand on-premise sales, private dining, and full restaurant buy-outs
• Own the full sales lifecycle: prospecting, outreach, proposals, negotiations, booking, execution oversight, and post-event follow‑up
• Develop relationships with corporate clients, event planners, venues, and community partners
• Manage and optimize multiple sales, catering, and CRM platforms and applications
• Build, manage, and scale the catering and sales department, including systems, processes, and reporting
• Set sales goals, pricing strategies, forecasts, and performance metrics
• Partner closely with restaurant operations to ensure seamless execution and guest satisfaction
• Represent the company at tastings, site visits, client meetings, and events

• 5+ years of catering, hospitality, or events sales management experience
• Proven success in business development, revenue growth, and account management
• Experience managing on‑premise events, private dining, and buy‑outs
• Strong working knowledge of multiple sales platforms, CRMs, and catering/order management systems
• Self‑starting, highly organized, and comfortable operating independently
• Demonstrated ability to run a department and drive results with minimal oversight
• Excellent communication, negotiation, and relationship‑building skills

• Availability to work evenings and weekends based on client and event needs
• Ability to manage a flexible schedule aligned with the demands of the business

• Commission‑based compensation with strong earning potential
• Performance‑driven role with direct impact on income through sales growth

Employment Type(s): Full-time

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