Account Executive

Account Executive – Boston, Massachusetts

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we’re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

Our values of Community, Integrity, Agility, and Commitment shape a team‑oriented culture that prioritizes your personal and professional development. As a mid‑level Account Executive, you will manage and grow our SLED (State, Local Government, and Education) market segment, building strategic relationships, identifying new business opportunities, and driving revenue through consultative selling of our IT services and solutions.

• Medical
• Dental
• Vision
• 401k with a fully vested match
• Flexible Time Off (FTO) policy – no accruals or balances, time off is not tracked or banked
• 5 different Flexible Spending account options

As a highly driven Account Executive, you will cultivate and manage sales opportunities in the SLED market, deepen and broaden relationships within existing accounts, and actively pursue new prospects. Success requires a strong understanding of public‑sector procurement, the ability to navigate long sales cycles, and a commitment to delivering exceptional customer service.

• Grow account spend within an existing territory and methodically pursue new SLED entities.
• Engage with existing and potential customers to understand needs and pain points and advise on suitable solutions.
• Present additional New Era offerings aligned with current and future client needs.
• Maintain accurate, up‑to‑date customer information and sales activity in the CRM.
• Provide strategic account information to executive management.
• Facilitate effective client relationships between internal departments and management.
• Represent the company at trade shows, trade associations, and client meetings.
• Resolve customer complaints or issues related to sales and service.
• Consult with department heads to plan advertising services, secure product information, and gather customer specifications.
• Prepare compelling proposals, ensuring consistency with corporate standards.
• Deliver product demonstrations on‑site and off‑site.
• Complete all required sales and activity reports and attend sales meetings.
• Participate in corporate and product training sessions and seminars.
• Deliver outstanding customer support and service to all customers.

• Work with internal support teams and management on the closing of business opportunities.
• Participate in company‑wide projects and promotions (e.g., trade shows).

• Aggressive, energetic, self‑starter with solution and relationship sales skills.
• Proven sales performance maintaining strong customer relationships at the enterprise level, confident in presenting to Director, VP, and C‑level stakeholders.
• Excellent networking, presentation, and communication skills.
• Strong computer skills, including familiarity with Microsoft Platform and CRM software.

3–5 years of experience selling in the SLED market segment.

Office hours: 8 am–5 pm. Additional time may be required based on opportunities, client needs, and other related work.

Throughout assigned territory. Additional travel may be required for client and corporate needs.

English

To perform the job successfully, you must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular use of hands and fingers to operate computer keyboard, mouse, and office equipment.
• Regular repetitive movements such as typing, mouse movements, and scrolling.
• Ability to hear and understand spoken communications, both in person and via remote tools.
• Ability to see and read computer screens and printed documents.

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. We comply with applicable state and local nondiscrimination laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

$90,000 – $100,000 USD (baseline). First‑year OTE: $180,000 – $200,000 USD.