Account Manager Bilingual; English​/Spanish

Salary

$55,000 Base, plus commission

Sorenson Communications and Caption Call are committed to connecting people every day through communication access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all of our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions, and understand that everything we do to facilitate communication creates connections and enhances relationships between people.

Help make a difference! Caption Call is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world. This position will be responsible for promoting the Caption Call phone and service by visiting existing healthcare professionals and recruiting new professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts.

This is a full-time position with potential for career growth and advancement.

• Generate leads by demonstrating the Caption Call phone and service directly to eligible users
• Manage a territory through in-person interactions, presentations and events using direct sales methodologies
• When assigned, work with Hearing Care Professionals on the patient certification and referral process
• Represent Caption Call at various events as assigned
• Adhere to strict compliance policies set by the company
• Utilize company CRM to log daily activities
• Maintain confidentiality of sensitive employee information
• Other duties as assigned

25-50%

Minimum:
High School Diploma or GED

• Provide excellent customer service
• Achieve and exceed account manager goals set by department management
• Work evenings and weekends as needed
• Drive and travel via air as needed
• Tailor to unique needs of individual healthcare professionals
• Comfortably and clearly present to large and small groups
• Adapt to various sales situations and environments
• Reliability, organization, and punctuality
• Work independently
• Effective communication in English (reading, writing, speaking, listening)
• Outside sales or similar experience
• Familiarity with assistive devices for the hearing impaired is a plus
• Experience working with senior citizens
• Basic computer knowledge and experience

• Daily driving required. Must have a reliable, licensed and insured vehicle available at all times
• Possess and maintain a valid driver license
• Maintain a good driving record
• Must have a PC and a high speed Internet connection to perform essential job duties
• Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
• Positive attitude, team player, good interpersonal communication skills and able to work across company departments

Caption Call and Sorenson Communications are an EOE, Disability/Age Employer.