Business Development Specialist

Job Details:
Business Development Specialist

Full details of the job.

• Supporting travel agencies and the Field Sales team with sales, marketing and operational needs.
• Managing a portfolio of inside sales accounts, conducting follow‑up calls, virtual trainings and relationship‑building activities.
• Delivering engaging training presentations, webinars and supporting the coordination of marketing materials.
• Maintaining regular communication with advisors to drive ROI, recognise bookings and encourage continued engagement.
• Attending virtual and in‑person industry events, trade shows and trainings.

At Audley Travel, we turn careers into adventures. We're dedicated to creating unique travel experiences for our clients and fostering a dynamic, rewarding environment for our team. Join Audley and become part of a supportive community that prioritizes your development. Our inclusive culture, along with competitive salaries and benefits, supports your well‑being and growth. If your passion is travel and you’re looking for a career that excites and inspires, Audley Travel is the perfect place for you.

Join us to create unforgettable journeys together. See more about life at Audley on our Linked In page.

We’re looking for a proactive and relationship‑driven Inside Sales Support professional to play a key role in supporting our Field Sales team and strengthening partnerships with travel agency accounts. You’ll act as an extension of the remote Field Sales function, providing day‑to‑day operational support, delivering training, and helping drive engagement across our trade partners. In this varied and fast‑paced role, you’ll be a key point of contact for travel partners, offering guidance on our products, policies and sales tools.

You’ll help ensure the smooth running of Field Sales operations while keeping up to date with industry trends, competitor offerings and internal developments. You will also work within sales budgets, maintain accurate records in Salesforce, and support the creation of reports for key accounts and sales initiatives.

• Supporting travel agencies and the Field Sales team with sales, marketing and operational needs.
• Managing a portfolio of inside sales accounts, conducting follow‑up calls, virtual trainings and relationship‑building activities.
• Delivering engaging training presentations, webinars and supporting the coordination of marketing materials.
• Maintaining regular communication with advisors to drive ROI, recognise bookings and encourage continued engagement.
• Attending virtual and in‑person industry events, trade shows and trainings.

You’ll bring a minimum of two years’ experience in the travel industry, ideally in sales or account management, and will be confident building strong relationships with a wide range of partners. Well‑travelled and knowledgeable about key international destinations, you communicate clearly, present confidently, and approach every interaction with a customer‑first mindset. Highly organised and able to manage a varied workload, you take a methodical approach, think strategically, and negotiate effectively.

You’re a flexible team player who thrives in a collaborative environment and embodies our values — positive, passionate about travel, and committed to making a difference.

• Bachelor’s degree or equivalent experience
• Experience working with travel agencies (desirable)
• Valid driver’s licence, reliable personal vehicle, and valid passport
• Strong digital skills including proficiency in Office 365 (Word, PowerPoint, Excel, SharePoint, Teams and Outlook) and online meeting/webinar tools
• Experience with Salesforce is a bonus
• Ability to travel regularly (20–40%), sometimes including evenings or weekends

In person days will be hosted in our beautiful Boston, MA office located in the North End! We ask that employees are office‑based for a minimum of 3 days per week.

• 90‑100% coverage of insurance premiums
• 10 paid holidays including your birthday off!
• 1 day off for volunteering to support a charity, local support group or community work of your choice
• Generous PTO policy (20 days to start, with anniversary‑tied increases)
• Flexible hybrid working options
• Opportunities for additional travel
• Friends & Family discounts on our luxury travel services!
• Working with a fun‑loving, high‑performing, and spirited team 😊