Account Manager

Account Manager – Port Of Brownsville

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Port.io is building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum. We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents.

By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability. As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.

• Own a quota-carrying book of business, driving renewals, expansion ARR, and net revenue retention (NRR).
• Lead the renewal and expansion motion end-to-end, including forecasting, deal strategy, and contract negotiations.
• Identify and close upsell and cross-sell opportunities through account planning, white-space analysis, and a deep understanding of customer needs.
• Build strong relationships with economic buyers and executive stakeholders, serving as a trusted advisor and leading value-focused business reviews.
• Partner cross-functionally with Sales and Customer Success to drive adoption, mitigate renewal risk, and execute multi-threaded expansion strategies.
• Translate product usage and outcomes into clear business value tied to commercial outcomes.
• Collaborate with Product, Sales, and Support to deliver a seamless post-sale experience.
• Act as the voice of the customer, sharing feedback that informs product direction, adoption improvements, and expansion strategy.

• 5+ years of experience in Account Management, Customer Success with commercial ownership, or post-sale SaaS sales, ideally in Enterprise or Mid-Market segments.
• Proven track record of owning renewals and expansion targets, with measurable impact on ARR and NRR.
• Experience managing complex, multi-stakeholder accounts and negotiating commercial agreements.
• Comfort carrying a quota and forecasting revenue across a renewal and expansion pipeline.
• Strong executive presence with the ability to influence economic buyers and senior stakeholders.
• Experience in B2B SaaS; familiarity with developer tools, Dev Ops, or technical products is a strong plus.
• Highly organized, data-driven, and strategic, with the ability to manage multiple accounts and priorities at scale.