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Commercial Account Executive - Manufacturing​/Retail & Consumer Goods

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Salesforce
Volunteer position
Listed on 2026-01-15
Job specializations:
  • Sales
    Sales Development Rep/SDR, Account Manager, Sales Representative, Technical Sales
Job Description & How to Apply Below
Position: Commercial Account Executive - Manufacturing / Retail & Consumer Goods

Commercial Account Executive - Manufacturing / Retail & Consumer Goods

Join Commercial Account Executive - Manufacturing / Retail & Consumer Goods role at Salesforce
.

About Salesforce:
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Note:

By applying to this posting, recruiters and hiring managers who support multiple cloud offerings across the organization will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Some positions may be office-based, office-flexible, or remote depending on the team.

Description

Our up‑market Commercial team focuses on working with exciting growing organizations of  employees. You will have the opportunity to work in a fast paced team with various customers and receive personalized training and career opportunities.

Commercial Business Unit
  • Mid‑Commercial (201-1,000 employees)
  • General Commercial (1,001-5,000 employees)
  • Enterprise Corporate Sales (5,000+ employees)
Vertical

This role will be specifically selling into accounts within the Manufacturing Industry, which includes Automotive, Utilities, Energy, and Oil & Gas OR Retail and Consumer Goods industry.

Days to Day

Our Commercial Account Executives engage with existing customers and new leads to sell the Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and C‑suite decision makers within their patch, helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities through both warm leads and whitespace prospecting.

Cloud Solutions Focused
  • Slack
  • Net Zero Cloud
  • Tableau
  • Marketing Cloud
  • Specializations Cloud
  • Digital
Responsibilities
  • Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.
  • Develop and drive the overall long‑term strategy for the account, aligned to customer business objectives.
  • Coordinate internal Salesforce resources to meet customer business needs.
  • Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment.
  • Share Salesforce value proposition for existing and/or new customers.
  • Drive growth within an existing assigned account.
Preferred Qualifications
  • Average of 5-10 years of full cycle sales experience, with at least 3 in the field.
  • Proven experience in managing existing customer accounts to drive upsell/cross‑sell opportunities, as well as acquiring new logo accounts OR focusing exclusively on new logos (Hunter role).
  • Ability to build and deliver presentations to customers.
  • Ability to strategize with a large extended team.
  • Experience will be evaluated based on core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
Working at Salesforce

Working at Salesforce isn’t all about selling. It’s also about learning, and we heavily invest in you with a month‑long immersion and onboarding, including a week‑long product bootcamp, mentorship program, weekly coaching and development programs.

Benefits

We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be #1 in PEOPLE’s Top 50 Companies that Care, and are on Fortune’s Change the World list.

We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.

We provide other world‑leading benefits to all our employees, including:

  • Health, life insurance, retirement saving plan
  • Monthly wellness allowance
  • Flexible time off & leave policies
  • Parental benefits
  • Perks and discounts

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents…

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