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Sales Support Specialist

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Russell Tobin
Full Time position
Listed on 2026-01-13
Job specializations:
  • Sales
    Business Development, Sales Representative, Customer Success Mgr./ CSM, Sales Consultant
Salary/Wage Range or Industry Benchmark: 70000 USD Yearly USD 70000.00 YEAR
Job Description & How to Apply Below

Internal Sales Support Specialist

Location:

Boston, MA - Hybrid (3 days in office)

Our client, a global leader in the insurance industry, is looking for passionate and driven individuals to join their growing team as an Internal Sales Support Specialist within their thriving Insurance Division. With a focus on personal development, customer success, and a collaborative work culture, this is the perfect opportunity to launch your career and develop new skills alongside industry experts.

About

the Role

As an Internal Sales Support Specialist, you will play a critical role in driving the success of our clients' sales efforts by providing top‑tier pre‑sales support. You will be the go‑to resource for our client's sales team, offering expert guidance on everything from product details and case design to illustrations and underwriting support. Your contributions will directly impact the sales process, ensuring we provide the best service and solutions to our clients.

Key Responsibilities
  • Provide industry‑leading support to sales teams and business partners across the life insurance sales process.
  • Assist with product information, case design, illustrations, and new business/underwriting needs to ensure smooth sales cycles.
  • Collaborate closely with producers, back‑office teams, wholesalers, and internal partners to drive sales and strengthen relationships.
  • Leverage your innovative mindset to create solutions that help win sales and strengthen the John Hancock brand in the marketplace.
  • Exhibit strong critical thinking and problem‑solving skills to support the sales team and resolve challenges effectively.
  • Work in a fast‑paced, ever‑changing environment while maintaining professionalism and reliability.
Who We’re Looking For
  • Strong verbal and written communication skills to effectively interact with clients and internal teams.
  • A passion for learning and continuous personal development.
  • Team‑oriented with the ability to collaborate and contribute in a group setting.
  • A self‑starter who is driven and motivated to succeed.
  • Sales‑focused with a customer‑first mindset.
  • Ability to work independently and as part of a team, problem‑solving as challenges arise.
Requirements
  • A four‑year college degree is required.
  • FINRA SIE
  • Series 6 or 63
  • Strong sales acumen
    , excellent phone demeanor
    , and a passion for providing exceptional customer service
    .
  • Knowledge of financial services is a plus but not required.
What We Offer
  • Competitive Salary $70,000‑75,000 based on your work experience and licenses.
  • Paid Training and comprehensive Health and Retirement Benefits starting on Day 1.
  • 3 weeks paid vacation
    , plus personal, sick, and family care days.
  • Online learning programs to support your career growth and professional development at your own pace.
  • Clear career advancement opportunities
    , including leadership support to help you achieve your goals.

Ready to take the next step in your career?

Apply today and join a company committed to your growth and success, while helping to make a positive impact on both our customers and the community.

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