Business Development Representative

Business Development Representative

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$50,000 - $65,000 per year (base)

Tripleseat is the leading web‑based event management and sales platform designed for restaurants, hotels, and unique venues. Our mission is to simplify and streamline the event planning process, allowing our clients to focus on delivering exceptional customer experiences. We pride ourselves on fostering a collaborative, innovative work environment that encourages growth and development.

As a Business Development Representative at Tripleseat, you will proactively identify and generate business leads through research, networking, and outbound prospecting. Engaging potential customers through phone, email, and social media is key to qualifying leads. A thorough understanding of Tripleseat’s products, value propositions, and target market is essential for collaborating effectively with the sales team to develop and implement successful sales strategies and campaigns.

Location:

Boston, MA office (Monday–Thursday in office, Friday remote). Travel:
Initial onboarding at Concord, MA office and occasional travel for company events.

• Proactively identify and generate new business leads through research, networking, and outbound prospecting.
• Conduct high-volume phone, email, and social media outreach to engage with potential clients and qualify leads.
• Develop a deep understanding of Tripleseat’s product offerings, value propositions, and target market.
• Collaborate with the Marketing and Sales team to develop and execute effective sales and marketing strategies.
• Schedule and coordinate meetings and demos for the sales team with qualified leads.
• Maintain accurate and up-to-date records of all sales activities and lead interactions in the CRM system.
• Provide regular feedback to the sales and marketing teams on lead quality and campaign effectiveness.
• Stay current with industry trends and best practices to improve lead generation efforts continually.
• Perform related duties as assigned.

• Sales Acumen:
  Ability to generate new business leads through research, networking, and outbound prospecting.
• Product Knowledge:
  Quick learning and deep understanding of product offerings, value propositions, and target markets.
• Communication
  
  Skills:
  
  Strong interpersonal skills and ability to clearly articulate benefits and impact of Tripleseat to diverse prospects.
• Time Management:
  Proven ability to handle multiple sales cadences while staying organized and detail‑oriented.
• Goal‑oriented and Self‑Motivated:
  Proactive approach to achieving sales targets and continually improving performance.
• Team
  
  Collaboration:
  
  Ability to work effectively in independent and team environments.
• Adaptability and Industry Awareness:
  Willingness to stay informed on industry trends, best practices, and competitors to enhance lead generation efforts.
• Values Alignment:
  Customer‑focused attitude and ability to build rapport across teams.

• One year of experience in B2B sales, business development, or lead generation, preferably within the SaaS industry. Demonstrated success in achieving quota in software sales and/or SaaS sales.
• Hospitality
  
  Experience:
  
  Experience in event management, restaurant, or hotel operations.
• Understanding of Sales Processes:
  Familiarity with sales strategies and ability to work collaboratively with sales and marketing teams to develop and execute campaigns.
• CRM Proficiency:
  Experience using CRM systems to track sales activities, manage leads, and keep accurate records.

• Competitive Medical, Dental, and Vision Insurance.
• Company‑Paid Life Insurance, Short‑ and Long‑Term Disability Plans.
• 401(k) with company match.
• Parental Leave.
• Flexible Paid Time Off.
• Pet Insurance.

Tripleseat is an equal‑opportunity employer, not discriminating based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information. We are dedicated to fostering a culture of inclusion, diversity, and equity, empowering all team members to realize their full potential.