Sales Associate Boston
Listed on 2026-03-08
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Retail
Retail Sales -
Sales
Retail Sales, Sales Associate/Assistant
We are a Squad on a mission to redefine timekeeping since 1884. Crafting watches that excel from air to land and sea, we embrace a unique blend of casual, sustainable, and inclusive luxury. Celebrating over 140 years of history, with over 1900 passionate people across 20 countries, we’re seeking exceptional talent to join our Squad.
Position SummaryThe Breitling Sales Associate is a brand ambassador acting as a liaison between the client and the brand. Sales Associates represent Breitling and provide exceptional service from welcome to close in order to elevate the customer experience. They are seen as experts in product and service to exceed customer expectations and meet goals.
Main Responsibilities Sales/Customer Service- Strive to meet or exceed store goals and personal KPIs.
- Initiate and leverage sales opportunities with existing and prospective customers, while developing and maintaining client relationships.
- Maintain customer correspondence to build and enhance relationships and drive sales.
- Follow the established Breitling “Sales Techniques and Service”.
- Develop strong product knowledge as well as company history, information, and news.
- Demonstrate knowledge of current industry trends and technology, including familiarization with competition.
- Maintain a professional appearance and behaviors and follow the Breitling dress code standards.
- Support all company initiatives related to product launches, customer service, and selling.
- Adhere to company policies and procedures at all times.
- Assist with inventory and special projects as needed.
- Perform opening and closing store duties as needed.
- Assist in maintaining visual standards with direction from corporate and management.
- Maintain open, professional, and ongoing communications with store management, peers, and corporate.
- Partner with the team to achieve store goals.
- Serve as a positive role model and represent the brand appropriately at all times.
- Adapt to changing needs of the brand and company.
- When requested, participate in training new sales associates (product knowledge, store procedures, company policies).
- Minimum of 3 years’ experience in luxury retail, including high‑end watch sales.
- Experience and proven success in client service in a luxury environment.
- Strong organization, communication, and follow‑up skills.
- Strong attention to detail and the ability to handle multiple demands simultaneously.
- Results‑oriented and self‑motivated, with the ability to achieve goals defined by management.
- Highly flexible and able to work as part of a team in a demanding environment.
- Availability to be scheduled on any day of the week, including weekends.
- Computer proficiency required.
- Be available to work 40 hours weekly.
- Medical, Dental, and Vision benefits
- FSA & HSA
- Group life insurance and disability benefits
- Paid parental leave and adoption support
- Wellness and Vision reimbursement
- Retirement Savings Plan (401k) with company match
- Paid Time Off
- Education Assistance
- Employee Assistance Program
- Commuter benefits
- Employee Discount
- Compensation: $22‑25/hour, tiered commission + quarterly bonus potential
While performing the duties of this job, the employee is regularly required to sit; use hands to hold, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Breitling is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy or any other legally‑recognized protected basis prohibited by applicable law.
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