Master Fitter/Sewer/Tailor
Listed on 2026-03-07
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Retail
Retail Sales, Customer Service Rep
Salary Range $33.13 - $41.41*
Job Description What This Position is All AboutUnder direction from the Alteration Manager, the Master Fitter/Tailor/ Sewer is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.
WHO WE ARESaks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one‑of‑a‑kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 33 extraordinary locations across North America for seamless, all‑channel shopping.
Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.
- A towering strength at winning over an audience with their perspective
- A proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
- You get things done by engaging in high level teamwork and flexing your interpersonal skills
- Generates a variety of approaches to problem solving including new and novel ideas
- Minimum 5 years fitting/tailoring experience in high‑end merchandise
- Ability to fit and perform alterations on a wide range of garments
- Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc.
- Ability to perform complex alterations on a wide range of garments: such as shorten sleeves at shoulders and recut trousers
- Pressing and spotting skills
- Knowledge of Alterations industry including fabrication and styling of luxury merchandise
- Ability to work well in a fast‑paced, team oriented environment that requires a degree of multi‑tasking with limited supervision
- Is open to learning and developing new skills and processes.
- Knowledge of pattern making and draping
- Ability to take measurements and complete Made To Measure forms on all garment types
- High school graduate or equivalent preferred
- Model all Saks Fifth Avenue Customer Service Principles.
- Focus on achieving and exceeding individual performance and productivity goals.
- Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
- Follow all Saks Fifth Avenue policies and procedures.
- Follow all alteration workroom policies and procedures.
- Ability to utilize expertise to make alterations decisions during customer fittings.
- Focus on all efforts on providing an exceptional customer experience.
- Maintain a clean and safe work environment.
- Support company/store and department initiatives.
- Ad hoc responsibilities as needed
- Be a part of a team of disruptors focused on stores and redefining the luxury experience.
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full‑time Associates (including medical, vision and dental)
- An amazing Associate discount
The starting hourly rate for this position is between $ per hour. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
BenefitsWe offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Saks Global. We look forward to reviewing your application.
Thank you for your interest in SFA. We look forward to…
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