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E‑Commerce & Customer Service Operations Lead

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Whole Foods Market IP. L.P.
Full Time position
Listed on 2026-02-28
Job specializations:
  • Retail
    Customer Service Rep, Ecommerce
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Salary/Wage Range or Industry Benchmark: 17.5 - 30.2 USD Hourly USD 17.50 30.20 HOUR
Job Description & How to Apply Below
A leading grocery retailer seeks a Supervisor for their Customer Service & E-Commerce programs in Boston. In this role, you will manage daily operations related to online orders and in-store customer experiences, ensuring safety and quality standards. You will lead a team while promoting company values and achieving high-performance metrics. Candidates should have over 12 months of retail experience and strong interpersonal skills.

Pay ranges from $17.50 to $30.20 hourly, depending on experience. Benefits include health insurance and paid time off.
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