Client Advisor- Boston

Position

Client Advisor

Assistant Store Manager or Store Director

As a Client Advisor at BVLGARI, you will deliver a world‑class luxury experience, building lasting client relationships while achieving sales targets. Your expertise in storytelling, product knowledge, and client engagement will embody the brand’s heritage.

• Deliver a seamless, personalized luxury experience, ensuring that every client interaction is memorable.
• Master the BVLGARI Selling Ceremony, tailoring the approach to each client’s needs, lifestyle, and motivations.
• Convey the passion, heritage, and values of BVLGARI, fostering deep client connections and brand loyalty.
• Proactively achieve and exceed sales targets, contributing to both individual and boutique goals.
• Drive high‑end sales by curating premium, exclusive experiences for top‑tier clients.

• Build and maintain long‑term relationships with new and existing clients, becoming their trusted advisor.
• Expand and nurture a strong client portfolio through strategic outreach, referrals, and personalized follow‑ups.
• Utilize CRM tools and data‑driven insights to engage, track, and retain clientele.
• Serve as a BVLGARI brand ambassador at private client events, in‑store activations, and high‑profile engagements.

• Uphold brand standards by ensuring a pristine, welcoming, and luxurious boutique environment.
• Participate in inventory control, visual merchandising, and product replenishment.
• Support boutique opening and closing procedures, ensuring daily readiness.
• Assist with special projects, high‑profile client requests, and operational needs.

• Proven success in luxury retail, with a strong record of meeting and exceeding sales targets.
• Expertise in engaging high‑net‑worth clients and executing sophisticated sales interactions.
• Fluency in luxury storytelling—passionate about craftsmanship, design, and brand heritage.
• Exceptional interpersonal skills—confident, engaging, and adaptable to a diverse clientele.
• Proactive, self‑motivated, and results‑driven, with an entrepreneurial spirit.
• Tech‑savvy, proficient in CRM software and digital clienteling tools.
• Multi‑lingual skills are a plus to cater to an international clientele passionate about luxury craftsmanship and brand storytelling.