Service Teammate Part Time

Overview

Role

Summary:

Department lead responsible for delivering an awesome customer experience and maintaining amazing department standards. They embodythe belief that well trained, warm and friendly teammates will make for joyful customers, increasing loyalty and promoting long term business growth.

• Awesome place to shop:
  Joyful customers – customer survey results above target
• Awesome place to shop:
  Outstanding product availability – no holes on the shelves!
• Awesome place to work:
  Highly engaged teammate who displays the ability to provide exceptional service to every customer
• Awesome place to work:
  Clean, safe, organized salesfloor, production space and back rooms
• Striving for greatness:
  Store sales above plan

• Awesome place to shop:
  Exceeds customer expectation sat all times
• Awesome place to shop:
  Provides outstanding retail execution
• Awesome place to shop:
  Builds great and lasting customer relationships
• Awesome place to work:
  Creates a fun place to work
• Awesome place to work:
  Acts as advocate for Service
• Awesome place to work:
  Provides feedback to improve ways of working
• Striving for greatness:
  Drives improvement in department operations
• Striving for greatness:
  Supports the total store andother departments every day
• Striving for greatness:
  Sets and achieves high retail standard sand challenges others to do the same

• Service-oriented and enthusiastic attitude
• Advise customers about products and promote extra sales within the store
• Ensures quality product on the service areas through rotation and quality checks
• Delivers warm, friendly,knowledgeable, accurate and speedy service
• Ensures department organization,safety and cleanliness
• Assist in training new teammates, creating solid teamwork throughout the department
• Works alongside teammates toserve customers and support store back room functions
• Ensures full compliance withall store and company policies and legal regulations