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Customer Service Rep Retail Sales

Service Lead: Elevate Customer Experience & Standards

Job in Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Fresh Formats
Full Time position
Listed on 2026-01-25
Job specializations:
  • Retail
    Customer Service Rep, Retail Sales
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading retail company in Boston seeks a Department Lead to deliver exceptional customer experiences and maintain high standards. You will be responsible for ensuring outstanding product availability and creating a joyful atmosphere for customers and teammates alike. Applicants should have a service-oriented mindset, be able to train new teammates, and ensure compliance with company policies. This role promotes a collaborative work environment, aiming for a high level of customer satisfaction and team engagement.
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