Multi Store Manager, Boston and Connecticut

Multi Store Manager, Boston and Connecticut About Equinox Group

Equinox Group is a high growth collective of the world’s most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life – and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, Soul Cycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results.

We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

The Multi Store Manager is fiscally responsible for sales productivity and operational efficiency for all five Equinox Shop locations in their designated territory. They are responsible for staffing positions and training them to operate Shops according to standard. They motivate the sales team in their territory to ensure we provide the highest level of customer service to all Equinox members and guests.

They also take direction from the Regional Manager, club management and the Retail Corporate team on business strategy and action plans, assisting them in ensuring maximum productivity and compliance with all company policies and procedures within their individual territory.

• Responsible for ensuring proper coaching, training and development of both new and tenured Shop MODs and Style Advisors in their territory, managing the process by identifying top trainers on their existing team, and personally training each new employee.
• Assists Regional Manager, club management and the Retail Corporate team with hiring, training, coaching and development of Shop staff.
• Creates a succession plan within the District/Region.

• Achievement of assigned monthly sales goals for their District.
• Coaches and develops MODs and Shop Associates in selling tactics, tools and understanding key business metrics.
• Ensures an unparalleled customer experience for all visitors to The Shop and to Equinox.
• Acts in the best interest of the member when resolving issues related to The Shop.
• Maintains knowledge of all club and Shop services, programs and products.
• Understands the member and demographic of each club in their territory.
• Engages in their local community, and assists Shop teams with doing the same.

• Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies.
• Ensures both personal and team comprehension of all communication and training materials, and timely and accurate completion of all assigned operational tasks.
• Assists Regional Shop Manager, club management and/or the Retail Corporate team with scheduling and shift coverage.
• Completes/administers timely and thorough shop visit audits, both formal and informal in nature.

• Ensures that both The Shop and the Shop staff reflect the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress code.
• Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms.
• Ensures shops within territory are visually enticing through personal know-how, and through timely and complete communication with their Regional Shop Manager,…