Asset Protection Coordinator

Asset Protection Coordinator at CVS Health

We are building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

The purpose of the Asset Protection Coordinator (APC) is to improve the retail customer experience and mitigate company losses to external theft in their assigned store. The APC will closely monitor all store activity and gather information on theft and operational vulnerabilities.

• Provides attentive, friendly customer service. Greets all customers, provides answers to general customer questions, and assists with opening and securing locked shelves and showcases per customer requests.
• Moves throughout the store to monitor assigned store(s) for activity that causes the loss of CVS Pharmacy assets/products. Communicates with Store Management about observations and asks Store Management for guidance/assistance if theft is suspected.
• Inspects high-risk product categories regularly to detect and deter theft activity.
• Ensures use of approved asset/product protection equipment and the security labeling program.
• Prepares External Theft reports in the Auror system as incidents occur and monitors feeds to gather and share intelligence on known repeat offenders with key stakeholders.

• Physical abilities to support the essential functions of the role, such as the ability to stand, move, stoop, kneel or crouch and to reach or grasp objects, including objects on lower shelves, and perform duties requiring manual dexterity such as applying security tags and using keys to open and close locks.
• Excellent observational and communication skills, including the ability to recall and describe detailed facts and see and hear to perform observational duties.
• Able to engage well with customers and provide excellent customer service.
• Able to communicate effectively, both verbally and in writing, and prepare and submit external theft reports.
• Work a flexible schedule that will include nights and weekends.

Typical pay range: $17.00 - $26.00 per hour.

• Affordable medical plan options, a 401(k) plan (including company matching), and an employee stock purchase plan.
• No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions such as paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 03/06/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.