Travel Coordinator - Program/Event
Listed on 2026-01-12
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Retail
Customer Service Rep, Office Administrator/ Coordinator, Business Development, Business Administration
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
The RoleThe travel Coordinator will be responsible for travel booking, itinerary management and compliance for pharmaceutical educational events and ensuring that commitments are met on schedule and within budget. This person must maintain consistent communication with various internal and external stakeholders in a high-volume, deadline-driven environment.
What You’ll Do- Booking travel – arrange and book travel for HCPs, including flights, hotels, ground transportation, etc.
- Itinerary Management – create detailed, accurate travel itineraries and communicate them to the HCPs.
- Compliance – ensure all travel arrangements adhere to the company’s travel policies, budget constraints, and industry regulations (e.g., visa/passport requirements, health advisories).
- Database Management – manage promotional educational programs within the proprietary system.
- Budget Management – assist customer representatives with their program planning budget to ensure they meet customer business rules and guidelines.
- Frequent daily communication with sales representatives and faculty as needed.
- Ensure all event materials are complete and accurate.
- Work closely with other team members to ensure successful execution of events and travel.
- Adhere to various policies (confidentiality, sensitive communication, intellectual property).
- Effectively manage a high volume of events while responding to emails and phone calls.
- Manage and monitor a high volume of emails daily.
- Cover after‑hours phone line from 5 pm to midnight on a rotated basis.
- High School diploma or equivalent; college degree preferred.
- 1+ year’s experience in a field or related area (travel agency, sales, hospitality, pharmaceutical, medical industry, and customer service).
- Pharmaceutical speaker bureau experience is a plus.
- Pharmaceutical event planning experience is a plus.
- Strong analytical and problem‑solving skills.
- Professional and clear oral and written communication and etiquette skills to manage a high phone and email volume.
- Demonstrate ability to work in a fast‑paced environment, changing planning activities and/or multitasking often to meet fluctuating priorities.
- Proficiency in MS Office (Word, Excel – financial calculations, pivot tables, VLOOKUP), and Gmail preferred.
- Exceptional attention to detail.
- Ability to work and thrive in a team atmosphere.
- Positive attitude and a “Whatever it Takes” mindset.
- Ability to take on additional ad‑hoc tasks as needed to support the team.
- Ability to maintain productivity while performing repetitive planning tasks daily.
- Medical, dental, vision, and basic life insurance.
- Flexible PTO and company‑paid holidays.
- Retirement programs.
- 1% charitable giving program.
- Base pay: $22 – $28 /hour.
- The salary range listed here complies with local regulations and represents a potential base salary range for this role. Actual salaries may vary within or below this range depending on experience and location. Compensation is based on individual qualifications, experience, and expected contributions. This position may also be eligible for additional variable or stock compensation.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ta
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