Sales Professional

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:

• Engage with clients to build sales on the sales floor and achieve monthly sales targets.
• Provide the highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care.
• Achieve assigned sales and KPI targets.
• Conduct daily store business reporting and maintain awareness of store operations.
• Actively develop client book adhering to CRM guidelines and outreach efforts.

Operations

• Execute Visual Merchandise directives; ensure all products are perfectly displayed, efficiently organized, and accurately priced.
• Manage inventory control: preparation of transfers, receiving merchandise, filling client orders, cycle counts.
• Participate in regular training and team meetings regarding product knowledge, customer service, promotions, and visual merchandising.
• Handle keyholding responsibilities: maintain cash handling records, daily business reporting, opening and closing procedures, email communication.
• Ensure compliance with health and safety regulations, as well as federal, state, and local laws and requirements.
• Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual, and other corporate guidelines.
• Safeguard company property and enforce loss prevention standards.
• Be aware of Black Out Dates:
  February 10th-14th, Black Friday through New Year’s Day annually. Seasonal location blackout periods may vary.
• Enjoy employee benefits such as discounts, bi-annual clothing allowance (subject to local tax), and a monthly commission potential of 3% of individual sales.
• Health, vision, and dental insurance benefits are available for qualifying full-time employees.
• 401K contributions are available after the applicable company waiting period.