General Manager, Patina, Boston Financial District

The opportunity

Delaware North’s Patina Group is seeking a dynamic and relationship-driven General Manager to lead our flagship Patina B&I location in Boston’s Financial District. This is a rare opportunity to oversee a premium dining operation while building meaningful, long-term relationships with guests and corporate clients.

As the General Manager, you will be the face of the account—cultivating trust, loyalty, and repeat business through exceptional hospitality and personalized service. You bring a deep understanding of food and beverage operations within a fine dining, premium, or business-and-industry environment, paired with a passion for creating memorable dining experiences that exceed expectations

If you are an experienced hospitality professional looking for your next adventure in a company that provides mentorship and plenty of career growth opportunities, you will be the perfect fit for our collaborative team.

Minimum – Anticipated Maximum Base Salary: $94,100 - $127,000 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.

Information on our comprehensive benefits package can be found at

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Manage day-to day cafe and commissary operations with a strong focus on guest satisfaction
• Review financial and performance data to measure productivity, goal achievement, and to identify cost reduction and program improvement opportunities
• Oversee workforce planning, training, sales tracking, labor tracking, petty cash, deposits, inventories, ordering, account payables and receivables, and P&L accounting
• Establish standard operating procedures for supervising all front of the house team members
• Maintain regular communication with the client and ensure satisfaction with service delivery
• Collaborate with the Executive Chef on standard operating procedures in the front and back of the house to ensure food and menu specifications, food handling and food safety requirements, receiving, and storage procedures

• Minimum of 3-5 years of experience as a General Manager in business and industry premium dining with multiple locations, or fine dining ala carte experience with similar standard of service
• Experience managing multiple locations
• Experience in opening new operating units is a plus
• Servsafe, Food Safety Handler, and Training for Intervention Procedures (TIPS) certifications preferred but not mandatory
• Experience working with budgets
• Ability to work Monday to Friday to cover 7 AM - 5 PM with some flexibility for evenings, weekends, and holidays to cover special events as needed
• Experience using Microsoft Office Suite programs, point-of-sale systems, online or digital reservation systems
• No degree required

Days
M-F

Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re…