Occupancy Specialist

Occupancy Specialist, Blake Estates I & II - Hyde Park, MA

General Statement of Duties: Interacts directly with prospective and current residents to achieve maximum occupancy. Acts as the company’s representative by conveying the benefits of the community. Responsible for the leasing process from introduction to the actual occupancy of the resident.

Supervision: Reports directly to Property Manager. No supervisory duties required. FLSA:
Non-Exempt.

• Processes income certifications/recertifications for multiple affordable housing programs and updates Yardi database.
• Processes monthly Section 8 Housing Assistance Payment Billing.
• Processes and transmits TRACS (Tenant Rental Assistance Certification System).
• Greets applicants and provides instruction and guidance to prospective residents during application process.
• Coordinates leasing to include intakes, interviews, processing and preparation of applications, and their distribution.
• Coordinates and maintains waiting list.
• Prepares and maintains office and rental expense budgets.
• Assists with rent collection efforts by mailing notices to delinquent residents.
• Prepares lease packages and supplemental documents for new move‑ins.
• Conducts new resident orientation.
• Special projects as assigned by property manager.
• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
• Enforces and adheres to company policies, rules and regulations.
• Works patiently, professionally and cooperatively with residents and staff to provide high quality customer service.
• Preserves and respects resident and applicant confidentiality.

• Associate’s degree or equivalent required.
• Certified Occupancy Specialist Designation required.
• Two years sales/leasing experience or equivalent.
• Depending on property needs, COS experience with Project-Based Section 8, Section 236, Rent Supplement and 13A experience may be needed.

Qualifications and Skills: Basic math proficiency, knowledge of subsidy regulations, proficient in Microsoft Office and Excel, highly motivated, able to handle emergency situations, excellent organizational and proofreading skills, strong interpersonal skills, high energy, active team member.

Beacon

Core Competencies:

Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility.

Occupancy Specialist Functional

Competencies:

Job Knowledge, Quality, Self Development, Personal Organization, Productivity, Computer Skills.

Compensation: $23.26 – $29.03 per hour. Actual compensation influenced by skills, experience, qualifications, and geographic location.

Founded in 2004, Beacon Communities LLC is a privately‑owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market‑rate housing, and mixed‑income housing. Its developments range from new construction to historic adaptive reuse to renovation of existing housing.

• Health & Wellness Benefits – quality medical, dental, vision coverage for employees working 24 + hours per week. HSA/FSA options available.
• Work‑Life Balance – 13 paid holidays, vacation, personal days, sick time, wellness days, summer flex time, volunteer days, early close Fridays.
• Retirement planning – 401k program with company match.
• 100% Company‑Paid Life Insurance – and optional voluntary coverage.
• Access to Employee Assistance Program, childcare & eldercare support, career development, advancement opportunities.

Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.