Privacy Event Processing and Documentation Coordinator

Job Description

The Coordinator, R&D Quality Privacy & Risk Management provides operational and enablement support across privacy event processing, Quality Risk Management processes and documentation, and team enablement resources. This role enables consistency, transparency, and effective execution through strong coordination, documentation, and resource management.

The identified candidate will be responsible for coordinating quality privacy events - tracking from beginning to end, as well as managing and updating documentation for the team.

Key Responsibilities

Privacy Event Processing (Primary Focus) ~ 50%

• Track and report GCP privacy events within RDQ in accordance with established procedures and workflows
• Manage a shared Privacy mailbox and related correspondence, ensuring timely tracking and follow up of related items
• Support Privacy Event Management, including initial assessments, guidance through resolution, and documentation to closure.
• Analyze privacy risks and help implement appropriate mitigation strategies.
• Identify trends and triage effectively within RDQ and according to established procedures.
• Maintain accurate records and status tracking to support reporting, oversight, and inspection readiness.

Quality Risk Management ~25%

• Provide documentation and coordination support to the RDQ Governance & Risk Management team
• Support development, documentation, and maintenance of RDQ processes related to governance and risk management
• Support preparation and organization of materials for risk reviews and governance discussions.

RDQ Team Enablement & SharePoint Resource Management ~25%

• Design, build, and maintain a centralized SharePoint site for the RDQ Governance & Risk Management team.
• Clearly articulate team mission, scope, and how the team supports R&D Quality across governance, risk, regulatory intelligence, and privacy.
• Develop and maintain resource pages, including process overviews, templates, FAQs, points of contact, and escalation guidance.
• Partner with RDQ leaders to ensure content remains accurate, current, and aligned with operating models and Quality Systems.
• Improve accessibility and usability of team resources to support consistent understanding and engagement across R&D Quality.

Tools, Systems & Documentation

• Utilize designated systems and tools (e.g., privacy event systems, SharePoint, Smartsheet or similar tracking tools) to support accurate documentation and coordination.
• Maintain organized records and documentation to support audits, inspections, and internal reviews.

Qualifications & Experience

• Bachelor’s degree or equivalent work experience.
• 2–4 years of experience in a regulated environment (e.g., Quality, Compliance, Privacy, Clinical Operations, or similar).
• Knowledge of GDPR and global privacy regulations, with experience in pharmaceutical R&D (Preferred).
• Experience supporting coordination, documentation, or enablement activities.
• Strong organizational and written communication skills.
• Operate with strong attention to detail, professionalism, and discretion when handling sensitive privacy and quality information.
• Experience creating, organizing, or maintaining SharePoint sites or similar collaboration platforms.

$35-$42/hr