Food Pantry Coordinator

The Catholic Charities Food Pantry Network serves the food insecure at four locations throughout Greater Boston and provides additional services to external partner organizations. The Food Pantry Coordinator oversees the fast-paced daily operations of their primary Food Pantry location including, but not limited to, supervision and coordination of the food pantry staff and volunteers, and compassionately rendering distribution of food items to the clients in our distribution centers, while maintaining personal and professional boundaries.

The Pantry Coordinator also manages all other food and nutrition related services offered by the pantry and represents CCAB in collaborating with relevant external organizations.

• Demonstrates strong professional skills and integrity, including in stressful and/or emergency situations; implements organizational and food pantry policies and procedures per the Director of Food Pantries; is proactive and enthusiastic.
• Communicates sensitively and effectively with the clients, the public, colleagues, collaborators, volunteers, and other stakeholders verbally, or via email, texting, or other means as required.
• Coordinates the orders and donation pick-ups from the Greater Boston Food Bank, local parishes, stores and other places as needed. Processes food donations and unloads deliveries upon arrival. Prepares goods for distribution to other network pantries.
• Demonstrates strong professional skills and integrity, including in stressful and/or emergency situations; implements organizational and food pantry policies and procedures per the Director of Food Pantries; is proactive and enthusiastic.
• Manages on-hand, incoming, and outgoing food inventory, ordering, donations, and transport preparation. Transporting food via van or truck, as necessary.
• Attends and participates in internal and external meetings and trainings as required.
• Displays sensitivity to the needs of individuals and families experiencing financial hardships, mental illness, trauma, and those from varied cultural backgrounds; maintain client confidentiality.
• Works well independently and as part of a team. Supports other pantries as needed, including traveling to other sites, participating in the physical demands of the role, and flexibly accommodating pantry or volunteer group needs (occasionally). Provides team feedback as requested.
• Performs all necessary supervisory tasks related to overseeing Food Pantry Assistant and regular volunteers including but not limited to: managing schedules to ensure coverage, assigning tasks, approving PTO requests, assessing performance and setting goals in close coordination with the Director of Food Pantries.
• Communicates with the Media Relations/Advancement team as directed by Food Pantry Director (for example, providing volunteer photographs or client stories).
• Ensures that the operation of the food pantry, its equipment and facilities meet all health and safety requirements.
• Maintains a clean and organized food pantry and work area and keeps the building secure.
• Meets with clients to check-in or register them for the Basic Needs/Food Pantry services.
• Coordinates other food related services offered at the site, such as applications to the Supplemental Nutrition Assistance Program (SNAP), nutrition classes, and representing the agency and participating in community meetings regarding food insecurity.
• Recruit volunteers from colleges, parishes, local high schools (public and parochial), community organizations, businesses, and other venues.
• Performs work in the food pantry, in the community, and in the office.
• Completes special projects as directed.
• Local travel as needed.

• Bachelor’s degree or higher in Social Work, Nutrition, or related field with prior experience in human services and 2 years of supervisory experience OR proven work-related experience and a high school diploma or equivalent.
• A valid license with 5+ years of driving experience, good driving record and willingness to drive 16' and 26' trucks and pantry vans. A CDL is NOT required. Must be comfortable driving on highways and interstates.
• Ability to remain on feet for extended periods…