Street Outreach Specialist

Job Description

The Street Outreach Specialist is responsible for overall monitoring of program operations, ensuring accurate and consistent data collection and analysis for reporting, and contributing to program development and enhancement. Principal duties occur in the field, on the streets, where homeless and at-risk youth gather, some duties will be performed at Bridge headquarters.

Street outreach involves moving outside the walls of the agency to engage with people experiencing homelessness who may be disconnected and alienated from mainstream services and support, but also from the services targeting homeless persons as well.

• Regularly assess the “street scene” to maintain up-to-date information on where homeless youth gather and ensure that Outreach Specialists are visiting changing locations, including overnight camps in and around Boston.
• Work with a team of Street Outreach Specialists and participate in regular “foot patrol” on streets and in shelters, build relationships with street youth, and refer them to Bridge and/or other agencies as needed.
• Assess the needs of street youth, provide on-street crisis counseling, and other services to help ensure their safety.
• Work in concert with Bridge Medical Van Coordinator at Medical Van locations and facilitate street youth connection to the Van.
• Maintain effective communication channels between SOP partners, including city of Boston Homeless Shelter Commission, Pine Street Inn Outreach Van, local Police Department, adult homeless shelters, collaborating agencies, and other parties involved in street outreach in the region.
• Document service statistics and records for accurate reporting and entry of data into both Bridge ETO system and Boston HMIS.

• Knowledge of youth street culture, crisis prevention and intervention methods, and ability to form positive relationships with diverse populations.
• Experience with and understanding of the human services field.
• Demonstrated knowledge of community resources.
• Valid Massachusetts driver’s license required (car not required).
• Continuous clean driver’s record.

• BA/BS Degree or relevant experience required.
• Minimum of 3 to 5 years of experience working with adolescents and youth.

• Must be able to walk and travel around the greater Boston area.
• Must be able to lift fifteen pounds at times.

The hourly rate for this role is set at $23.00 an hour.

• Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays and a birthday holiday.
• Health, dental, and vision insurance.
• 401(k) with 3% matching of contributions after one year of employment.
• Employer sponsored flexible spending accounts, commuter pre‑tax benefits, employer paid short‑term disability, long‑term disability and life insurance.

Bridge Over Troubled Waters, Inc.is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, gender identity, national origin, genetic information, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.

At Bridge Over Troubled Waters, we strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodations to job applicants who may require one to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at recruiter and we will work with you to meet your accessibility needs.