Communications Coordinator, ALUMNI Engagement, Development & Alumni Relations

Communications Coordinator – Alumni Engagement, Development & Alumni Relations

Department: Boston University Advancement

Location: Boston, MA, United States

Position Type: Full‑Time/Regular

Salary Grade: 26 ($23.67 - $28.08)

Boston University Advancement harnesses the power of philanthropy toಧಾನ make an excellent education accessible and welcoming to all, and to advance BU’s global leadership in research, scholarship, artistic creation, and professional practice. As part of the Alumni Engagement team, you will increase alumni engagement through varied marketing channels, helping to strengthen pride, awareness, and support among more than 350,000 alumni worldwide.

• Build broadcast emails using approved content‑marketing solutions including Salesforce Marketing Cloud, and other platforms as needed. Apply basic HTML to edit and troubleshoot email templates, ensuring proper rendering across devices and platforms.
• Manage a large set of assigned email projects from start to finish; conduct thorough testing and light copy editing of email communications.
• Review content for accuracy, consistency, accessibility, and brand alignment.
• Plan, write, and edit blog posts for the BU Alumni & Friends website, collaborating with freelancers and student employees to create content that aligns with Advancement priorities and brand voice.
• Manage workload to ensure timely completion of project deliverables. Track progress, communicate updates with colleagues, and proactively adjust priorities to meet shifting deadlines.
• Hire, supervise, and mentor student employees supporting editorial and email projects. Assign tasks, review their work, and provide ongoing feedback to support both project needs and the students’ professional growth.

• Bachelor’s degree in communications, marketing, journalism, or a related field; or equivalent combination of education, certifications, and experience in digital communications or content creation.
• One to three years of related experience.
• Strong writing and editing skills, with the ability to adapt content for different audiences and platforms (email, blog, web).
• Basic knowledge ofafecard email marketing platforms such as Salesforce Marketing Cloudלות Mail Chimp, Constant Contact, or similar.
• Familiarity with website content management systems (CMS) such as Word Press and a basic understanding of web‑design principles.
• Ability to manage multiple projects and deadlines while working with a diverse and collaborative set of university colleagues.
• Experience working with or supervising student employees, interns, or volunteers (a plus).
• Experience with digital marketing analytics (a plus).

• Teamwork, transparency, and mutual respect.
• Diversity, equity, inclusion, and a commitment to belonging.
• Integrity in how we work and treat one another.
• Strategic thinking and curiosity for fresh approaches and measurable results.
• Continuous growth and improvement, both individually and as a team.
• Joy and shared appreciation for hard work toward meaningful goals.

Boston University is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status แจ้ or any other characteristic protected by law. We are also a VEVRAA Federal Contractor. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at .