Assistant Branch Manager

Exciting Hiring Opportunity! – Assistant Branch Manager

Transdev Service, Inc. is seeking an Assistant Branch Manager for its Boston Public Schools transportation contract.

• Competitive compensation package of $70,000-$78,000
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 9 standard and 3 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability

• Supervises day‑to‑day operations and administrative activities by providing liaison between client and company.
• Facilitates problem solving between departments and resolves employee grievances.
• Coordinates the scheduling of dispatchers, operators, and supervisors in the Operations Department.
• Interacts with the unions representing the employees with the goal of positive interaction.
• Monitors operations and coordinates the delivery of service with the Branch Manager and Assistant General Managers.
• Ensures that service to Boston Public Schools remains on schedule and professional.
• Issues discipline.
• Assigns employee’s duties as needed.
• Performs other duties as assigned.

• A high school diploma or equivalent (G.E.D.) required

• A bachelor’s degree preferred.

• A minimum of 4 years of passenger transport experience.
• A minimum of 2 years of management or supervisory experience.

• School Bus transit experience preferred.

• Comprehensive knowledge of public management and organization theories, principles, practices, and techniques.
• Thorough knowledge of the methods of operation of the transit system’s staff and operational departments.
• Thorough knowledge of basic laws, ordinances and regulations underlying the transit operation.
• Ability to analyze a variety of complex administrative problems to make sound recommendations for their solutions and to prepare working procedures.
• Ability to work effectively with labor unions.
• Excellent written and oral communication skills.
• Excellent customer service and interpersonal skills.
• Must be able to demonstrate poise, tact, diplomacy, and possess good judgment and discretion.
• Ability to effectively interact with employees at all levels of the organization.
• Proficiency with Microsoft Word, Excel and PowerPoint programs. Ability to achieve competency with proprietary and transit‑related software.
• Highly organized with the ability to handle multiple projects simultaneously while exceeding established goals and objectives.
• Must be detail oriented and possess effective time‑management skills.
• Ability to work with employees to resolve issues, to enhance their professional growth, and to ensure safety compliance.
• Travel requirement: