Chief of Staff

Application Instructions

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Number of Positions: 1

Reporting to the Senior Vice President and Executive Director, the Chief of Staff partners with the Executive Director and Executive Leadership Team (ELT) in providing leadership and oversight for the organization’s functions and staff. As a member of the site’s senior leadership team, the Chief of Staff will be a strategic partner to develop and meet organizational goals and advance the mission and will have a range of both internal and external responsibilities.

The Chief of Staff will directly supervise the Director of Data Analytics and Senior Manager of Operations and Finance, requiring an understanding of budgeting and financial management as well as data analytics systems.

• Serve as a trusted advisor, big picture thinker, and brainstorming partner to the E D
• Maintain continuous lines of communication, keeping the ED informed of all critical issues
• Draft and participate in the development of internal and external ED communications
• Ensure the ED is prepared for meetings and events
• Support facilitation of E LT meetings, including coordinating meeting goals and agendas

• Collaborate with ELT on the development, implementation, and monitoring of the site’s strategic plan, including the development of site goals, key performance indicators, and action plans.
• Work with ELT and evaluation staff to assess initiatives and investments that can advance goals and impact , and provide recommendations regarding areas for investment, divestment, scaling or replication
• Provide executive project management on strategic initiatives that require cross-functional collaboration and resource allocation
• Facilitate communication across departments
• Supervise and support the Director of Data Analytics, who is responsible for managing the development of performance data systems and strategic analyses designed to generate actionable insights related to service impact to advance the mission of City Year Greater Boston.
• Supervise and support the development of the Director of D ata Analytics and Senior Manager of Operations and Finance , who is responsible for all day-to-day operations of the site and office building, including oversight of invoicing and vendor payments/contracts, purchasing and financial compliance, site budget planning/tracking and expenses , office space and technology, and program operations .

• Work with ELT to identify staffing needs and support the development of job descriptions, in partnership with City Year Headquarters People Business Partner
• Manage staff hiring, onboarding, and offboarding processes in partnership with site managers and City Year Headquarters People Business Partner
• Lead the design and implementation of staff training and professional development, including identifying external resources as needed
• Support managers in completing the annual performance management processes
• Maintain confidential records of staff members utilizing HR management system
• Serve as the site liaison to the City Year Headquarters People Business Partner

• Ensure organizational systems and structs ures are in place to support staff to be successful in their role s and to promote effective collaboration across the site
• Manage staff culture and engagement surveys and lead the development of action plans to address identified areas of investment and growth
• Plan and organize staff meetings and retreats
• Identify and implement staff appreciation opportunities and activities
• Develop and manage annual staff calendar
• Manage the organization of the Site intranet site (SharePoint)
• Serve as site point to the City Year National Office People Team and partner with People Business Partner.
  
  Responsibilities include:
• Investigating employee issues and conflicts and…