Maintenance Director

Organization Description

We are Cruz Companies, one of the oldest and largest, third generation, 100% minority-owned companies in the Northeast, we blend modern practices with traditional values of quality and integrity. Founded in 1948, we develop and construct landmarks, residential, and commercial projects. We do provide quality residential housing management services in the Greater Boston & New Bedford areas. Agencies we serve or work with include but are not limited;
Massachusetts Housing Finance Agency (MHFA), Boston Housing Authority (BHA), Boston Metro Housing, Department of Housing and Urban Development (HUD), and private owners. We’ve also established Cruz C.A.R.E.S., giving back to our communities through scholarships, enrichment programs, and fun outdoor adventures. We are pioneers in progress and strive to elevate the communities where we work.

The Maintenance Director is responsible for creating the maintenance policies and procedures for the department to make sure it meets compliance with Occupational Safety and Health (OSHA) standards. Efficiency is highly critical for this role thus, the director is responsible in planning, setting, and executing strategic goals for the entire department which includes overseeing maintenance managers, supervisors, implementation of department operations, budgets, and approve strategic initiatives to achieve the department goals.

• Provide strategic direction and leadership to the maintenance team.
• Recruit, train, mentor, and supervise maintenance staff.
• Set performance expectations, conduct performance evaluations, and address performance issues.

• Develop and implement comprehensive maintenance programs that align with organizational objectives.
• Establish preventive maintenance schedules and procedures to maximize equipment lifespan and minimize downtime.

• Develop and manage the maintenance budget, including forecasting and cost control measures.
• Monitor expenses and implement cost-saving initiatives while maintaining high-quality standards.

• Coordinate and oversee maintenance activities for all facilities, equipment, and infrastructure.
• Ensure compliance with industry standards, codes, and regulations.

• Identify, select, and manage external vendors and contractors for specialized maintenance services.
• Negotiate contracts and agreements to ensure cost-effective and high-quality services.

• Establish and enforce safety protocols and standards for maintenance operations.
• Ensure compliance with local, state, and federal regulations related to maintenance activities.

• Establish key performance indicators (KPIs) to measure the effectiveness of maintenance operations.
• Generate regular reports to track maintenance performance and communicate progress to stakeholders.

• Identify opportunities for process optimization, efficiency improvements, and cost savings.
• Implement best practices and innovative technologies to enhance maintenance operations.

• Develop and implement contingency plans for emergency situations that may impact maintenance operations.
• Lead response efforts during crises to minimize disruptions and ensure safety, making sure perform duties in the following areas:

• Bachelor’s degree is preferred.
• Understanding of OSHA guidelines.
• NAHRO, CMRP, CPM, CPMM, CDM/E, EPA certifications highly preferred.
• Microsoft Office Suite, Yardi experience a must.
• Minimum of 5-10 years’ experience in Property Management and Facility Management.
• 5-10 years of prior supervisory experience required;
  Property management, especially in multi-family low-income housing supervisory experience preferred.
• Must have a valid Driver’s License.
• Must have an operating vehicle.
• Must be available and reliable to work a flexible schedule including on the weekends and after hours for emergencies.
• Must have strong attention to detail, organizational, verbal, and written communication…