Senior Project Manager

Job Description: Take end-to-end bottom line responsibility for development and production support projects in Retail insurance business for a major insurance carrier using a Global delivery model. Schedule assignments, monitor, review, and report project status; manage project risks; ensure successful delivery and implementation. Take complete ownership of people and their performance management; take ownership for billing and allocation, project updates in our budgeting system and providing revenue best estimates (BE) to management and running the project at CMMI Level 5 quality standards.

• Proposals/Change Requests: Creating and getting internal/client approvals for SOWs (statements of work) or change requests within established SLAs.
• Project Scoping: Own the change management to scope.
• Service Level Agreements (SLAs): Make sure that the contractual production support SLAs agreed with the client are met.
• Estimation: Lead and review the estimation activities considering organizational/unit Quality & Productivity goals.
• Resource Planning: Arrange plans for different resources and liaise with required groups. Make sure project team members are allocated accurately.
• Scheduling: Prepare a detailed project schedule, baseline the same, manage any changes. Ensure that production ticket backlog is reducing as per monthly priority plan.
• Run weekly and bi‑weekly status and governance meetings with clients on production support and staff augmentation development status.
• Monthly contractual obligations tracker updates and meetings with client.
• Providing status updates in quarterly steering committee meetings.
• < дизай(window). People Management:
  Plan for and guide the senior members in the team to train/mentor the junior members to ensure competency development and growth without impacting project schedule and budget. Implement performance management as per organizational guidelines. Manage a team size of 30 full‑time employees with 12 being direct reports.
• Financials: Ensure timely and accurate billing, accurate project budgeting updates and providing revenue best estimates (BE) to management.
• Quality: Ensure that the project is running at CMMI Level 5 maturity.
• The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face‑to‑face.

• Bachelor’s or master’s degree in engineering or foreign equivalent from an accredited institution.
• At least 14 years of relevant experience.

• Experience in life insurance/annuity projects.
• Knowledge of life insurance terminology.
• Delivering with on‑shore and off‑shore teams.
• LOMA certifications.

Note:

Applicants for employment in the U.S. must possess work authorization that does not require sponsorship by the employer for a visa (H1B or otherwise).

U.S. citizens and those authorized to work in the U.S. are encouraged oswa apply. We are unable to sponsor at this time.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation.