Multifamily Portfolio Senior Property Manager

The Portfolio Senior Property Manager is responsible for the performance of their portfolio and leading their team members to ensure an excellent experience for clients and residents. Portfolio team members include the Resident Services Manager, Property Coordinator, and cross-functional management of accounting and maintenance staff.

Key Accountabilities Include:

• Strategic planning for the portfolio, including quarterly meetings with clients

• Financial performance, measured by variance of budget vs. actual NOI

• Client (owner) communication and satisfaction

• Risk management of the portfolio

• Oversight of physical buildings within the portfolio

CHARLESGATE Management Standards:

• Create an environment for aligned results

• Enable success of team members

• Hold regular 1:1 meetings

• Provide consistent feedback

• Seek feedback from direct reports

• Conduct weekly team meetings

• Communicate company purpose, vision, mission, values, and goals

• Set a positive example with onboarding

• Ensure meetings have clear agendas and are productive

• Foster a culture of candor

• Prioritize actively

• Respond to ideas and concerns

• Support growth and development

About CHARLESGATE

CHARLESGATE is an integrated real estate firm serving Eastern Massachusetts with services including property management, leasing, sales brokerage, investment sales, construction, and development. Founded in Boston in 2003 and headquartered in Back Bay, we are rapidly growing and recognized on the Inc 5000 list.

Our VISION is to inspire and empower clients, teams, and communities through comprehensive real estate solutions.

As a values-based firm, we are founded on the principles of ETHICS, RELATIONSHIPS, RESULTS, and our Seven Cultural Values:

• Positive Attitude

• Empathy

• Proactivity

• Ownership

• Curiosity

• Resourcefulness

• Communication

Employees First!

We prioritize our employees to deliver the best service, offering a comprehensive benefits package including health insurance, paid time off, holidays, 401K/FSA, and a dedicated support team.

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