Director of University & Talent Relations

Director of University & Talent Relations

Location:
Boston, MA (Hybrid — 2 days per week in office)

Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent, while simultaneously tackling the student debt crisis. (Yep, we think BIG.) Our innovative platform meaningfully connects employers, educational institutions, and diverse talent to drive mutual benefit—using accessible education financing as the thread. We like to think of ourselves as more than a fintech;

we’re a catalyst for economic mobility.

A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management — the largest HR organization out there!) and recipient of "43 Start Ups to Bet Your Career On in 2025" by Business Insider, Clasp is driven by our commitment to social impact and innovation. We are reshaping the future of the workforce one opportunity at a time.

Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond.

The Director of Talent Fulfillment (TF) leads the strategic and operational growth of Clasp’s Talent Fulfillment function — ensuring that the supply of qualified candidates meets and anticipates customer demand. The Director will build a movement to boost awareness and drive champions via a suite of creative channels (e.g., influencers, universities, associations). This leader connects the dots between marketing, partner success, and sales to deliver seamless talent outcomes for employer partners, while building scalable systems that drive efficiency, innovation, and advocates of the Clasp offering.

The Director collaborates extensively with internal cross-functional teams to ensure seamless execution, leverages analytical insights to refine strategies that drive growth in student and school pipelines, and leads with creativity (no idea is off the table, yet). The ideal candidate is customer obsessed and thrives in a fast-paced environment, brings a strategic and data-driven mindset, and possesses strong leadership skills to guide the team and achieve impactful results.

• Lead the development and execution of a strategic Talent Fulfillment roadmap aligned to Clasp’s growth and customer delivery goals.
• Manage, coach, and scale a team responsible for student and school pipeline development, ensuring measurable fulfillment outcomes.
• Serve as a senior partner to Sales and Partner Success, transforming customer requirements into scalable fulfillment strategies.
• Learn from the most creative consumer brands, experiment with different campaigns & initiatives, and measure often to drive the go-forward plan.
• Be customer obsessed with a push to all reports to constantly host focus groups and learn from the end-user on how to best position and adapt our offering to their needs.
• Collaborate cross-functionally with Marketing, Rev Ops, and Product to align campaigns, systems, and reporting infrastructure for full pipeline visibility.
• Build and maintain data-driven performance dashboards and forecasts that inform decision-making and drive accountability.
• Identify and implement AI and automation opportunities that enhance efficiency, improve match accuracy, and scale delivery impact.
• Represent Talent Fulfillment leadership in strategic planning discussions, ensuring the function continuously evolves to meet future business needs.
• Represent Clasp externally in speaking engagements, conferences, and additional networking events.

• 7–10 years of experience in Recruitment Marketing, Sales, or a related growth or operations function, with at least 2+ years in a leadership or director-level capacity.
• Proven success leading and scaling pipeline operations that align talent supply with customer demand in a high-growth environment.
• Deep understanding of customer delivery dynamics, with experience partnering closely with Sales, Partner Success, and Marketing teams to achieve shared goals.
• Strong strategic and analytical acumen, with the ability to interpret data, identify trends, and…