Senior Claims Examiner, Programs - Property and Casualty

Overview

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for an experienced Multi-Line Senior Claims Examiner to join our dynamic Claims team. The examiner will be responsible for handling specialty lines claims and management oversight of TPA claims as well as some handling of individual claim files, collaborating with underwriters throughout the claims process and marketing BHSI Claim Service to customers.

The position will be based in either our New York, Boston or Atlanta office.

• Responsible for the oversight, managing and adjusting of primary and TPA claims to include; commercial auto, general casualty, errors & omissions, accident & health, homeowner and commercial property claims. Ensure high level of customer service and technical claim file quality.
• Duties include proactive handling of claims from first notice of loss through ultimate resolution, working and advising internal partners on claims, developing a plan of action for ultimate resolution, obtaining budgets and meeting with clients and brokers.
• Perform audits of TPA claims.
• Process monthly funding for TPA accounts.
• Provide outstanding customer service and work well with the insured, broker and TPA in the handling and adjudication of claims.
• Analyze and draft coverage letters as appropriate and communicate coverage positions effectively.
• Conduct, coordinate, and proactively direct investigation, defense and settlement of claims.
• Direct and closely monitor assignments to experts and defense counsel.
• Evaluate information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
• Draft reports, set reserves within authority or make claim recommendations concerning reserve changes.
• Travel to audits, conferences, mediations, and trials as necessary.

• 5+ years of multi-line claim handling experience or matching equivalency; demonstrated technical competence in the handling of specialized program claims.
• College degree preferred.
• Ability to work independently and assimilate learning materials on many different subjects from various sources.
• Excellent interpersonal communications and negotiation skills.
• Ability to work in a team environment.
• Technical competence in all aspects of multi-line claims with emphasis on customer service.
• Experience handling and adjusting claims in all 50 states and possession of required licenses.

• A competitive package and exciting growth opportunities for career-oriented teammates.
• A dynamic, action oriented, and thoughtful environment centered on always doing the right thing for our customers, teammates, and other stakeholders.
• A purposely non-bureaucratic organization that embraces simplicity over complexity and emphasizes individual excellence within a team framework.
• Benefits that support your life and well-being, which include:
• Comprehensive Health, Dental and Vision benefits
• Disability Insurance (short-term and long-term)
• Life Insurance (for you and your family)
• Accidental Death & Dismemberment Insurance (for you and your family)
• Flexible Spending Accounts
• Health Reimbursement Account
• Employee Assistance Program
• Retirement Savings 401(k) Plan with Company Match
• Generous holiday and Paid Time Off
• Tuition Reimbursement
• Paid Parental Leave

The base salary range for this position is $70,000 to $90,000, along with annual bonus eligibility. Total compensation for a candidate is determined by their relevant skills, location, and experience. We value our teammates – both their capabilities and character – as demonstrated by our amazing culture.

NOTE:

Compensation will be commensurate with experience. This job description is not intended to be all-inclusive. Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization.