Senior Director, Salesforce CRM – Sales & Marketing Technology

Join a global financial services organization with a strong technology foundation and a major focus on improving how sales, service, and marketing teams operate s team supports a mature Salesforce environment that plays an important role in enabling client engagement, business growth, and operational efficiency across the organization.

The broader technology function partners closely with business stakeholders and delivery teams to evolve critical platforms, improve user experience, and modernize capabilities across a complex enterprise landscape shaped by growth and acquisitions. The team values practical leadership, strong communication, and professionals who can combine strategic thinking with hands‑on execution.

This is an opportunity to step into a visible leadership role where Salesforce is treated as a critical product, and where the right person will help shape the next phase of platform maturity, modernization, and AI‑enabled capability planning.

• Opportunity to lead a highly visible Salesforce CRM product area within a global enterprise environment
• High‑impact role with direct exposure to senior technology leadership
• Ability to influence the future of Sales Cloud, Service Cloud, and Marketing Cloud capabilities
• Opportunity to help shape platform evolution and future AI integration plans
• Hybrid work model based in Boston
  , with strong support for collaboration and leadership visibility
• Relocation assistance available for standout candidates

• Lead the Salesforce CRM product and technology function with a strong hands‑on approach
• Drive platform direction across Sales Cloud, Service Cloud, and Marketing Cloud
• Partner with business and technology stakeholders to prioritize enhancements and solve complex platform challenges
• Guide teams through day‑to‑day decision‑making, delivery priorities, and platform improvements
• Help navigate and optimize a mature Salesforce footprint that includes legacy considerations from acquisitions
• Influence roadmap planning for future‑state AI and intelligent platform capabilities
• Support scalable, high‑quality solutions that align with business goals and engineering best practices
• Serve as a trusted leader who can balance strategy, execution, and cross‑functional collaboration

• Strong experience leading within the Salesforce ecosystem
• Hands‑on expertise across Sales Cloud, Service Cloud, and Marketing Cloud
• Track record of owning platform direction, product decisions, and cross‑functional execution
• Ability to operate as a collaborative team lead who can stay close to technical and business decisions
• Strong communication skills with the ability to explain problem‑solving approach and rationale in detail
• Experience working in mature enterprise environments with some legacy complexity
• Ability to influence stakeholders and guide teams without a dictatorial leadership style
• Bachelor’s degree in a related field or equivalent practical experience

Axiom Path is a global solutions provider leveraging AI and pre‑built analytics to deliver exceptional services across various domains. Our core values (Accountability, Excellence, Integrity, and Community) guide us in providing optimized results and unparalleled service. We are an equal opportunity employer, a SIA‑recognized diversity‑owned firm, committed to diversity and inclusion.